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Old Jul 19th 2012, 11:29 AM   #1
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Coolant Leak - Mirrors Get Loose

I have 980 miles on my 1199 S ABS and I noticed significant evidence of coolant leaking at the back cylinder head and exhaust area after a ride last Sunday. I took it to the dealer on Tuesday and it's been there ever since. I was told yesterday that they're talking to Italy about this problem. I also had the mirrors come loose after a ride shortly after getting the bike.
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Old Jul 19th 2012, 01:18 PM   #2
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Mirrors coming loose is a dealer thing. The coolant leak is a manufacturing issue. However, first models are bound to have some issues, but some of you guys are really having a lot of serious problems. Thank god i'm not one of them. I'm 1200 miles into ownership of my base and the only thing that has happened is I lost my rear brake fluid reservoir cap.
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Old Jul 19th 2012, 06:58 PM   #3
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@Rene, I had the same issue today (coolant leak) my dealer decide to keep the bike and he's gonna call italy tomorrow morning to ask them what he have to do to fix this thing!
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Old Jul 20th 2012, 10:48 AM   #4
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Bike still at shop

Yeah, it's not a good sign when they "have to call Italy". We'll see how long they keep our bikes!
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Old Jul 20th 2012, 11:21 AM   #5
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My dealer tell me to dont expect to have my bike back before 2 or 3 weeks :S
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Old Jul 20th 2012, 11:25 AM   #6
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Originally Posted by Ducatier View Post
My dealer tell me to dont expect to have my bike back before 2 or 3 weeks :S
Uh, why?
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Old Jul 20th 2012, 11:55 AM   #7
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Originally Posted by TransNone13 View Post
Uh, why?
You know, brainstorming, concept design, prototype testing, cost analysis, manufacturing time - the typical engineering process

This type of thing should have been caught when they developed the bike!!! Which makes me think it's something else, perhaps a manufacturing defect.
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Old Jul 20th 2012, 11:56 AM   #8
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I'm just saying, they don't seem to be catering to the customer. They'll get it done when they get it done is not the right answer.
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Old Jul 20th 2012, 01:25 PM   #9
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The reality is your dealer knows what the problem is and maybe even what caused it. How they go about fixing it so it doesn't happen again is what they probably need to speak to Ducati Italy about. If it's a head gasket chances are they are speaking to Ducati about replacing the engine under warranty?
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Old Jul 20th 2012, 01:28 PM   #10
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Originally Posted by rm4two View Post
The reality is your dealer knows what the problem is and maybe even what caused it. How they go about fixing it so it doesn't happen again is what they probably need to speak to Ducati Italy about. If it's a head gasket chances are they are speaking to Ducati about replacing the engine under warranty?
Idk, when a mystery bolt came out of my oil pan they got back to us pretty fast lol. Insofar as the leak, coolant only exists in so many places on a bike. I get it, they don't want to pay for something they could damage, but a good mechanic would figure it out.

I have never taken my bike back to my dealer for service because their 2 mechanics look like 14 yr olds, I guess there's the 1 Ducati tech. No thanks...
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