Go Back   Ducati Forum > Ducati Panigale Forum > Ducati 1199

Ducati 1199 Ducati 1199 Forum - Ducati 1199 Panigale Superbike Motorcycle Forum


Reply
 
LinkBack Thread Tools Display Modes
Old Jul 27th 2012, 05:22 PM   #1
Senior Member
 
mavic's Avatar
 
Joined: Apr 2012
From: Round Rock, TX

Posts: 205
Thanks: 23

I Ride: Ducati Panigale, Honda CRF450, Kuota Kult
Ducati Austin Redemption! Also check your bikes.

Well, I was coming home today and noticed that my right foot was feeling a bit hot. The bike was popping a lot during decel but seemed to run ok. I leaned the bike over at the intersection and couldn't see anything but definitely felt like there was an exhaust leak.

So I get home at 5:49 and spy the problem, the plug has come out of the exhaust pipe just behind the rear cylinder. I then call Ducati Austin (5 minutes prior to close) and talk to the service manager who listens to my description and quickly finds the part and then tells me that since the shop manager lives close to me, he will bring me the part and install it. FOR FREE!!!!! WOW!!! HOLY CRAP BATMAN!!! I can honestly say that after all of the battles we have had and all the issues, this action shocked the crap out of me and it is extremely rare that my expectations are so profoundly surpassed.



Thanks again Ducati Austin!!!



Never have I been so positively surprised by a shop. This goes a very long way toward redeeming my faith in the shop.



Now go check your bikes and make sure that plug isn't falling out of your exhaust. Symptoms include excessive backfire during low rpm decels.
Attached Thumbnails
Ducati Austin Redemption! Also check your bikes.-img_1249.jpg  
mavic is offline  
 
Old Jul 27th 2012, 05:25 PM   #2
Member
 
Joined: Jun 2012
From: Greensboro

Posts: 56
Thanks: 2

Originally Posted by mavic View Post
Well, I was coming home today and noticed that my right foot was feeling a bit hot. The bike was popping a lot during decel but seemed to run ok. I leaned the bike over at the intersection and couldn't see anything but definitely felt like there was an exhaust leak.

So I get home at 5:49 and spy the problem, the plug has come out of the exhaust pipe just behind the rear cylinder. I then call Ducati Austin (5 minutes prior to close) and talk to the service manager who listens to my description and quickly finds the part and then tells me that since the shop manager lives close to me, he will bring me the part and install it. FOR FREE!!!!! WOW!!! HOLY CRAP BATMAN!!! I can honestly say that after all of the battles we have had and all the issues, this action shocked the crap out of me and it is extremely rare that my expectations are so profoundly surpassed.



Thanks again Ducati Austin!!!



Never have I been so positively surprised by a shop. This goes a very long way toward redeeming my faith in the shop.



Now go check your bikes and make sure that plug isn't falling out of your exhaust. Symptoms include excessive backfire during low rpm decels.
This was pretty cool.
hdobhal is offline  
Old Jul 27th 2012, 05:40 PM   #3
Senior Member
 
Joined: May 2012
From: Austin Fucking Texas Bitches!!!

Posts: 178
Thanks: 16

Yea, I do have much love for those guys.. I popped in there today and Rory dropped everything he was working on and swapped out my left hand turn signal assembly from another bike. It didn't ultimately fix the problem but, I did appreciate their sense of urgency with my problem.
thomaskenyon is offline  
Old Jul 29th 2012, 12:12 PM   #4
Member
 
f1addict's Avatar
 
Joined: May 2012
From: Austin, TX

Posts: 45
Thanks: 1

I Ride: 2014 1199 Panigale R
Glad to hear it mavic! I know you've had your share of problems, but they all seem like pretty good guys.
f1addict is offline  
Old Jul 29th 2012, 05:04 PM   #5
Senior Member
 
SOULRIDER's Avatar
 
Joined: Apr 2012
From: Washington, NC

Posts: 868
Thanks: 359

I Ride: 2013 Ducati Panigale R (Track), 2016 Yamaha R1 Anniversary Edition, 2013.5 KTM 450SX Factory
Very kewl!
SOULRIDER is offline  
Reply

  Ducati Forum > Ducati Panigale Forum > Ducati 1199

Tags
austin, bikes, check, ducati, redemption



Thread Tools
Display Modes


Similar Discussions
Thread Thread Starter Forum Replies Last Post
check your coolant level? !! oblong Ducati 1199 55 Mar 6th 2017 12:30 AM
2nd Panigale Burst into Flames. Check your bikes!!!! mavic Ducati 1199 43 May 24th 2014 03:56 PM
Check your oil filter location for leaks mavic Mechanical and Technical 1 Jun 30th 2012 06:58 PM
Hello from Austin, TX Tonyw New Users 11 Jun 6th 2012 03:40 AM
Status on Austin Racing System? The Gerd Ducati 1199 13 May 31st 2012 10:14 AM


Facebook Twitter Google+ RSS Feed