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Old Apr 1st 2019, 09:39 AM   #21
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There are few if any businesses that will stick around long enough to see in the next financial year if they refund customers for mistaken orders without the stock being returned first. Basic business model and the backbone of most returns policies for pretty much every company. Last time I checked, you can still mail parts back overnight and receive a cheque/refund the next day. Where in this scenario is the problem? I run an ecommerce site in my spare time and on the few occasions that I have had to issue a refund, I only do so once the goods are returned to me. That is regarded as normal procedure by most, be that vendor or purchaser.
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Old Apr 1st 2019, 10:37 AM   #22
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Originally Posted by RODOLFO View Post
If you, as a dealer take 5 weeks to ship, and then ship the wrong part at least be decent and compensate for your mistake
And refund the buyer the 30 miserable bucks, without having to wait for the part to arrive back

I'm not sure what planet you live on but on this planet, that makes no sense for any business, at fault or not. What obligation would you have to ship the item back after you've already been refunded? Also, even if you screwed the business n didn't ship it back, do you seriously think any business is going to pursue legal action over an amount that will cost them far more than it's worth? That would be $30 down the drain for said business and little shit like that affects every consumer after you. Instead of a 15 or 20% discount, to compensate for customers with your mentality, that business will have to lower discounts.

I purchased my dragster rc 2 years ago in may. It was supposed to come from the factory with a bad ass dust cover which is like $400 and it didn't. Even in the box of goodies, there was a checklist of everything that was in the box and all was checked off except for the indoor cover. 2 years later, I'm still waiting for it. Am I going to sue them over their mistake or for them draggin their feet on it? No. It wasn't the dealers fault specifically but even if it was, I still wouldn't. As long as there are humans running businesses, you should expect mistakes to happen but don't expect some unreasonable resolution to the problem. Your reasoning is flawed.
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Old Apr 1st 2019, 12:40 PM   #23
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Sorry

I thought that the person al FAULT, should do something to compensate their mistake

Guess I am wrong

Ducati Omaha can return my money when ever they please

What ever, I am through with this

Just waiting for my refund
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Old Apr 1st 2019, 12:47 PM   #24
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Wow. Just wow.

Sure, they made a mistake.... They are trying to correct it. Sounds on the up and up to me.

Sorry you didn't get the collective justification for your misplaced outrage.
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Old Apr 1st 2019, 02:36 PM   #25
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Originally Posted by RODOLFO View Post
Sorry

I thought that the person al FAULT, should do something to compensate their mistake

Guess I am wrong

Ducati Omaha can return my money when ever they please

What ever, I am through with this

Just waiting for my refund
what compensation are you after.
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Old Apr 1st 2019, 03:24 PM   #26
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Close thread....5150 syndrome.....
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Old Apr 1st 2019, 11:45 PM   #27
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Worst experience ever? Really? Wow, you’re one lucky guy!
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Old Apr 2nd 2019, 06:22 AM   #28
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Ducati Omaha is first class bro. Take your hate somewhere else and stick to Amazon you prick
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Old Apr 2nd 2019, 06:46 AM   #29
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I've ordered many parts from them and always got updates asap via forum messages.
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Old Apr 2nd 2019, 12:19 PM   #30
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Got refund

All good now
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