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Old Aug 20th 2013, 08:36 AM   #1
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From: Washington, NC

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I Ride: 2019 Ducati Panigale V4 Speciale #1184
Melillimoto Ducati Review

I doubt I'd even be riding a Duc if it wasn't for Melillimoto Ducati.

My schedule is super crazy, and I don't have time to play games.

A year and half ago I decided I must have the Panigale. I called around a few places, and started reading reviews.

There was a dealer in Ocala Florida that caught my eye. Not a single bad review online which caught my eye.

I called the shop and spoke to the owner (Sebastian). Guys he sells one line of bikes, Ducati! He knows each one his bikes inside and out. Sebastian isn't a salesman, but a biker himself. The guys builds Ducati race bikes.

We ended talking for about an hour, and I was sold. It wasn't because of the price we negotiated it was because most of our time on the phone was spent talking about the passion we both had for motorcycles. Before my Panigale came in I went up to visit him. Immediately him and his incredible wife Carol made me feel like family. Your not a number in his shop. Sebastian, Carol, and their crew know all of there customers by name.

My Panigale arrived early. Sebastian called me with the good news, and that weekend I picked up my first Panigale.

I had some surgery shortly after picking the bike up. We all remember all the recalls in the beginning, and the hard starting issues with the Panigale. Sebastian is a good 2 hours from me. Twice he came down on his day off to pick up my bike. Not once did he ask for any money. Both times he delivered the bike back to me as well.

Whenever I need anything it's already done. Last night I sent Seb an email requesting service for my new child (1199R). Immediately I got a response back (on his day off). This morning I call, and his wife Carol tells me I'm already on the books for the service. WOW!

I've sent Seb emails on Sunday's just asking basic questions. I'd never expect a response, but the guy is a workaholic and I've never not received a response back within the same hour!

Sebastian sets up trackdays, demos and rides for his customers. Yeah many dealers do that right. However how many dealers setup special seminars on the bikes they sell. Recently Melillimoto setup a classroom where they broke down a Panigale engine, and re-assembled it. How cool is that!

You don't go to Melillimoto to be harassed by salesmen. You go there for incredible service, and because they treat you like family.

I've been riding most of my life, and I've owned close to 40 bikes. Over those years I've had some positive experiences with dealers. However Melillimoto Ducati in Ocala Florida is in a league of there own.

Melillimoto Ducati Florida Motorcycles | Bikes Sales Service Parts Apparel
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Old Aug 20th 2013, 12:02 PM   #2
Mig
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I Ride: Panigale 1199R
Thanks for sharing you experience.

Glad to know that there are some nice dealers out there.
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