1299s shutting off?

My bike perpetually turns off I'm looking for any any understanding with this matter. I don't want to get hurt and be in an accident or an ambulance or in a hospital I feel that I'm entitled to a full refund on everything sevice contracts and all signed contracts this is too much grief and it's uncalled for and unduly and unfair. The bike was not discounted it should be $7,000 instead of $31,000 and the $8,000 service contract and other motorcycle services that are non transferable when I get another bike. This is non sense still looking for solutions worth mentioning in the Los Angeles area I don't always want to sound like I'm always complaining but this is ridiculous you can't even get a service manual for the. 1299S on a pdf format or a cd or DVD or a download to fix perpetual problems with the bike and the bike slips out of neutral into 2nd gear spasmodically. Ducati has no videos to fix the problems with this bike and is numb with an elite social engineering mechanical engineering systemic problem with no foresight and it's reputation is a hoax and so is its value if you can't fix a simple problem and refuse to cooperate with its customers and has a social disconnect mentality. Any suggestions worth mentioning please call 323-786-0135.
Looking for any understanding with my grievances and complaints:
https://files.acrobat.com/a/preview/3bb954c0-fb2b-412c-9829-ecb8b7ead58d

Sell it

Bad news today guys: they can't reproduce the fault (engine shut off when clutch is pulled manually by a rider) so both our bikes will come back to us after 2 weeks at being with the dealership not rectified.

Ducati head office denied knowledge of this fault we are having with any of their customer database. Basically they are saying they have never heard of this problem with any other customers - they are basically accusing us of lying

I have sent videos of this problem captured on GoPro - they said they have seen the videos but because they can't reproduce this fault on both of our bikes there is nothing they could do after 2 weeks of vigorous testing by the service department.

I have told them about this forum and this thread but they refused to even come here to read about it.

My conclusion is we are riding on a death trap time bomb waiting to die if our engine cuts off while we are riding it at the wrong place and the wrong time ...

Here is the video of the engine shutting off when i use the clutch manually.

[youtube]JXbVOMOCuEQ[/youtube]

Alpha Male said:

...
Ducati head office denied knowledge of this fault we are having with any of their customer database. Basically they are saying they have never heard of this problem with any other customers ...

Click to expand...

This is actually the biggest slap in the face. The internet is full of testimonials of this fault happening and all dealerships supposedly never heard of it...
the client then gets send back home with the issue unresolved and feeling let down. Disappointing indeed.

jbs said:

This is actually the biggest slap in the face. The internet is full of testimonials of this fault happening and all dealerships supposedly never heard of it...
the client then gets send back home with the issue unresolved and feeling let down. Disappointing indeed.

Click to expand...

Buying premium brand bikes does not give us protection for globalism if they wont fix it i will get rid of this bike and buy a Yamaha R1

Alpha Male said:

Bad news today guys: they can't reproduce the fault (engine shut off when clutch is pulled manually by a rider) so both our bikes will come back to us after 2 weeks at being with the dealership not rectified.

Ducati head office denied knowledge of this fault we are having with any of their customer database. Basically they are saying they have never heard of this problem with any other customers - they are basically accusing us of lying

I have sent videos of this problem captured on GoPro - they said they have seen the videos but because they can't reproduce this fault on both of our bikes there is nothing they could do after 2 weeks of vigorous testing by the service department.

I have told them about this forum and this thread but they refused to even come here to read about it.

My conclusion is we are riding on a death trap time bomb waiting to die if our engine cuts off while we are riding it at the wrong place and the wrong time ...

Here is the video of the engine shutting off when i use the clutch manually.

[youtube]JXbVOMOCuEQ[/youtube]

Click to expand...

Welcome to my world! Ducati will not help you.. The dealer cannot get any help from the factory unless a code is thrown..There is something in the ECU or wiring that causes the problem downstream from the ECU..Even though the computer the dealer uses does not throw any codes the bike WILL STILL DIE ON YOU. Mine has in the middle of an intersection three different times in the last year... I don't ride mine much.. it is a beautiful thing to look at but after throwing over $33K at it, it still runs like crap...
The sad thing is I believe Ducati ( the actual manufacturer) cannot fix their own bikes so they resort to just playing like it isn't happening.. I will never purchase another Ducati... My 1299S @ is flat out DANGEROUS to ride.
Speedy

speedy14 said:

Welcome to my world! Ducati will not help you.. The dealer cannot get any help from the factory unless a code is thrown..There is something in the ECU or wiring that causes the problem downstream from the ECU..Even though the computer the dealer uses does not throw any codes the bike WILL STILL DIE ON YOU. Mine has in the middle of an intersection three different times in the last year... I don't ride mine much.. it is a beautiful thing to look at but after throwing over $33K at it, it still runs like crap...
The sad thing is I believe Ducati ( the actual manufacturer) cannot fix their own bikes so they resort to just playing like it isn't happening.. I will never purchase another Ducati... My 1299S @ is flat out DANGEROUS to ride.
Speedy

Click to expand...

Have you tried running the bike w/ the QS turned off like the OP suggests in this thread: http://ducati1299.com/ducati-1299/27126-bike-dying-low-speed-im-going-get-slammed.html?

Would help narrow down the problem if it did.

Problem with me is it happens so infrequently (once, maybe twice a month), its hard to run a test. But for those, like you, for whom this problem is chronic...it'd be a good intel to see if it works.

The Quick shifter has nothing to do with my bikes problems.. It will sometimes die just sitting there idlying.. It also has a bad habit of dying on me when I first start taking off from a parking lot etc.. That make whomever it happen to look like a squid that doesn't know how to ride..

Mine does it intermittently also so there is no way to catch it when it is doing it to prove to the dealer. Although once while working on it, it did die on the mechanic at Ducati while just sitting there running in the shop..

I removed the carbon canister and it seemed to help a little but it still dies on me.
Mine also has NEVER run smoothly below 5000 rpm it buck and kicks like it wants to stall most of the time.. Even at 70 mph at steady throttle it surges.. just not much fun to ride.. Financial-wise I am buried in it..... I will be lucky to get even half of what I have in it. Even the dealer that sold it to me would not give me even half of what I paid for it on a trade in!! I am just hoping that they will finally come out with a bulletin from Ducati with a fix.. If not, I am just stuck with a beautiful looking bike that runs like a turd in town..** It is still great on the track when you are on the throttle most of the time but around town it is the pitts..
Many on this site have said that I am just a complainer Yada yada yada .. Well now it looks like others are having the same issues so for all of you out there that think we complain too much all I have to say is BITE ME!

Speedy

If there is somebody in Switzerland having the same problem, contact me. I've setup a data logging rig. Thing must be installed on the bike, it logs ecu parameters and QS and clutch switch status. It triggers logging on engine shutdown. I think that this way it could be proven that the problem is QS/clutch related or not.

Wish I lived near you ! Well done

Hey guys if we collate this problem from all of us here and make a website to appeal to everyone to step forward with this problem could we bring a law suit against Ducati and force a total recall on the Panigale until it's fixed?

Both of my Panigale dies when i pull the clutch !!!

Ok any suggestions whenever I take1299s to th dealer :del Amo Motorsports in Redondo Beach, CA or Westlake Ducati in Thousand Oaks, CA they state they can't recreate the problem of my bike shutting down when I feather the clutch and slow down for a turn or in stop in go traffic or when I get ready to stop. I think it's a hoax when I bring my bike to the dealership and they tell me anything and don't fix the problems of my. 1299s shutting down and the bike slipping out of neutral into 2nd gear and squeezing the clutch all the way down just to get the bike in gear. I feel Ducati has a bad reputation with it's dealers because they refuse to cooperate with me and I figured out they are lying to me. I have been riding bikes since 1984 and this is non Sence whatever the dealership is telling me I don't trust the dealership or the mechanics and it's a scam. I think they're a mafia network of dealers and mechanics and they're full of bull. I should not have to struggle explaining to the mechanics what is wrong with my bike,struggle is unnatural. Ducati and they're dealerships are playing games with me. They have no values or integrity. Looking for suggestions. Please call me at 323-786-0135

I wouldn't go as far as calling them a mafia network, but it is clear that they don't know what is causing the shutting offs. By they, I mean the dealerships. I'm sure they are well aware of the problem and prefer to play ignorant, knowing that the fault can't be reproduced at will. That way, they don't have to find other excuses as to why they don't know what is happening.
I wouldn't be surprised if Ducati knew about this design flaw and that a worlwide recall would simply be too expensive.
Btw was this also happening to 1199's?

My dealer (Fraser Motorcycles Dianella) are freaking good to me I am so lucky - they would bend over backward to help me out - there have been a few times where they didn't even charge me a cent for doing work on my bike (non major work just easy to install mods but i didn't have the tools to do it myself so they did it for me and didn't charge me a cent).

To be fair the dealers can't do anything unless Ducati head office gives the OK because it costs money to ship the parts as well as having them installed by qualified mechanics.

They couldn't replicate the fault but they are trying their hardest i know that much.

Why are so many dealerships then claiming that they haven't heard of this issue before, in all these years?

Never happened on my 1199. To be fair to the dealers it is very difficult because it happens on mine every now and again. I haven't used the bike much I need to have a day off work when weather is ok and go for a 250 mile run and then we will see. My etc Nellie at cornerspeed has asked said drop bike off and we'll take a look.

Stick a sniffer up it's arse, and you will see what's causing shut offs. Emission regulations forces the maps to be crazy lean in low load/low rpm situations. Combined with a low rotating mass, any lean surge in these conditions will lead to the engine stalling.

This one seems to be running fine..... https://www.facebook.com/michele.burnengo/videos/637837163061795/

TurboLag said:

Stick a sniffer up it's arse, and you will see what's causing shut offs. Emission regulations forces the maps to be crazy lean in low load/low rpm situations. Combined with a low rotating mass, any lean surge in these conditions will lead to the engine stalling.

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My wife has been having this shut off problem since she got her new 1299. Mine runs perfect. We don't think it has anything to do with the downshifter because it shuts off at low speeds without her touching the clutch or shifting. She also had a new motor installed (but not the throttle body) and the problem was still there after. Our mechanic told us exactly what TurboLag said. They are going to readjust the throttle valves and try to get it to run a bit richer. The mechanic also said that if you go off the gas and the throttle flaps don't close completely, it's like tossing a shot glass of gas into the cylinder and it dies. If it still shuts down after this adjustment, we are going to trade it in... it's only 4 months old and was in the shop 5 times already for different problems.

Ty1967 said:

My wife has been having this shut off problem since she got her new 1299. Mine runs perfect. We don't think it has anything to do with the downshifter because it shuts off at low speeds without her touching the clutch or shifting. She also had a new motor installed (but not the throttle body) and the problem was still there after. Our mechanic told us exactly what TurboLag said. They are going to readjust the throttle valves and try to get it to run a bit richer. The mechanic also said that if you go off the gas and the throttle flaps don't close completely, it's like tossing a shot glass of gas into the cylinder and it dies. If it still shuts down after this adjustment, we are going to trade it in... it's only 4 months old and was in the shop 5 times already for different problems.

Click to expand...

We got the exact same problem but also the engine shuts off when down shifting and sometimes just idling at traffic lights.

We've already planning to get rid of the Panigale(s) for something much more reliable. It is a shame though the Panigale is the most sexiest bike on Earth.