Austin Racing - the rest of the story?

i moved you forward buddy with a great idea if i may so myself. so not sure why you don't go hit that trough of water?

gnance said:

you can lead a horse to water....

sad really. Kind of like the majority of conflict in the world. People can't agree to just let the past go and move forward in a positive direction.

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gnance said:

you can lead a horse to water....

sad really. Kind of like the majority of conflict in the world. People can't agree to just let the past go and move forward in a positive direction.

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You seem fairly representative of the fan club. Is there ANYTHING Rich could do to break the strong devotion you all seem to have for him?

gnance said:

but I feel that when someone acts like an ....... they should be treated as such.

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This is a reason why some of our members persist in not allowing an AR "white wash" to take place.

Should a customer justify AR's bad behavior as "self-defense" or "acceptable" only because it hasn't happen to them yet? Attempts to justify or minimize AR's wrongs only reinforces the bad behavior he continues to practice with other members/customers. This is not happening in some other theoretical reality, it has been happening here for quite some time now.

You may even recall that a customer, Wafatboy, who bought AR's product was called "two faced" and a "back stabber" as soon as he experienced a failure and expressed legitimate frustration about it publicly. What a kick in the nuts! This CUSTOMER jumped through hoop$ to make AR's exhaust perform as described! What was his reward? Contempt?

Wafatboy would be any vendors wet dream! Unless they can't deliver on the goods and even then he used diplomacy and gave the vendor time to make it right.

Like it or not, we are all potential customers. Period. (Except for the low level Trolls that Rich mentioned. )

So why should anyone knowingly continue to $upport any business that does this to them or anyone else they know? Even if Rich was family or a close personal friend of mine, it still wouldn't make it right, and I wouldn't feel obligated to make excuses for him.

This forum has been my only introduction to AR and Rich. So I can only judge him based on what he says and what he does here and what others have linked or said he has done elsewhere. So far Rich has done a good job on himself. (Even without Trauma's 4000 posts or whatever he is up to now.)

While I appreciate your positive feedback on AR's products and services I cannot see how that will resolve the problems and claim inconsistencies that have been uncovered in these threads.

If you have NEVER experienced ANY problems with AR, and probably NEVER will, how does our knowing that address our legitimate complaints? For example, If I have a problem with my bike should I: A) Ask a person that has never had a problem for the solution, or B) Ask the person who designs and/or repairs it? If they can't/won't/don't give me an answer I will have to keep looking until I find one or give up and WARN others about the risks of making the same choices I did in order to prevent it happening again.

My $0.02

Trauma said:

Point is, we don't know what to believe! Lies, lies, lies! lol

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that's why I will never buy anything from a Brit....they are getting so ...... up, I'm just wondering if there is anything left of the famous fairplay allegedly coming from this island

gnance said:

All I'm asking for is for everyone to stop with all the AR ..... Let rich have one thread without any negativity on either end.

If it's not in the marketplace....who gives a ....? I mean really....there are bigger fish to fry.

If people have concerns or dislikes it's easy to talk to rich one on one if you are SERIOUSLY considering one of the exhausts. No need to get everyone all riled up.

I think this is very reasonable. Not telling anyone what to do, but rather trying to create a little peace and order is all. If you guys choose not to, then I feel it's ok to return some of the fire as I'm fed up with all of this.

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^^^ This guy gets it

AR isn't a paying sponsor of this site, he has no ....... rights.

I don't see Akropovic's people showing up on this forum to make promises to people that are actually lies.

He dug his own grave.

FrostyFire said:

AR isn't a paying sponsor of this site, he has no ....... rights.

I don't see Akropovic's people showing up on this forum to make promises to people that are actually lies.

He did his own grave.

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Give it up...

gnance said:

Give it up...

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You give up defending him.

As I said already, he had the opportunity to right a wrong. He chose not to do that.

I actually stayed completely out of the AR ........ until recently, once I saw that Poor is in fact a total scumbag.

You know what they say in business, do something right and people will tell 2 out of 10 of their friends.

Do something wrong and people will tell 8 out of 10 of their friends. Not only did AR do something wrong, they wronged that wrong even further by coming on here and pissing all over their actual customers who had legitimate problems.

FrostyFire said:

You give up defending him.

As I said already, he had the opportunity to right a wrong. He chose not to do that.

I actually stayed completely out of the AR ........ until recently, once I saw that Poor is in fact a total scumbag.

You know what they say in business, do something right and people will tell 2 out of 10 of their friends.

Do something wrong and people will tell 8 out of 10 of their friends. Not only did AR do something wrong, they wronged that wrong even further by coming on here and pissing all over their actual customers who had legitimate problems.

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there's also a saying that goes something like

"monkey see monkey do"

seems more fitting of your situation and intellect.

gnance said:

there's also a saying that goes something like

"monkey see monkey do"

seems more fitting of your situation and intellect.

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Nope. I saw AR's piss poor business practice of not shipping out replacement parts for a DEFECTIVE product, free of charge no questions asked. Instead they insisted on doing it the scumbag way, and we all know why. Because their definition of "In-House" and everyone else's are two different things.

Do you really think I give a .... that it happened to be AR? Hell if Bellissimoto did that I'd be all over them for it too.

2013RedSabs said:

You may even recall that a customer, Wafatboy, who bought AR's product was called "two faced" and a "back stabber" as soon as he experienced a failure and expressed legitimate frustration about it publicly. What a kick in the nuts! This CUSTOMER jumped through hoop$ to make AR's exhaust perform as described! What was his reward? Contempt?

Wafatboy would be any vendors wet dream! Unless they can't deliver on the goods and even then he used diplomacy and gave the vendor time to make it right.

So why should anyone knowingly continue to $upport any business that does this to them or anyone else they know?

My $0.02

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This guy makes a lucid arguement for sitting on one's wallet. Well said, Red. I felt like Rich was unfairly flamed until he stepped on a guy who spent a pile of money with him. Gives ME pause.....enough to remember that I'd rather have forks and wheels first, anyway.

Rotobox or BST?

Nikt said:

that's why I will never buy anything from a Brit....they are getting so ...... up, I'm just wondering if there is anything left of the famous fairplay allegedly coming from this island

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That comment is ...... up & racist. Basically you are a ....... .....! I buy from UK, US, German vendors. I don't give .... where they are from as long as there merchandise is what is says it is!

Would I buy from AR, being a Brit myself? Not in a ....... million years cos his business practices suck.

I said I would not comment on an AR thread again but this BS comment from Nikt pissed me right off.

Agreed, no room for that sort of intolerance here.

What did AR do wrong? Did they promise that their exhaust will make your bike faster but it made it slower? From a business stand point , If you are good in making a design then concentrate on it and let other fabricate it is a good business model. You can concentrate more on the design.

Why invest on a millions of Euros in Machine if other can do it for you. Another thing, finding a skilled craftsman /welder is not that easy most specially if you are dealing with racing parts. From what I read in this forum, AR designed the exhaust, ask GoodFab to manufacture it , AR labeled it and sold to the customers. Nothing wrong with that.

Now if AR promised that everything was done in house, then telling lies to customers would be like throwing a rock on a bee hive. Is this the case? Can also some one lead me to other threads ?

desmodromic system said:

Now if AR promised that everything was done in house, then telling lies to customers would be like throwing a rock on a bee hive. Is this the case? Can also some one lead me to other threads ?

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I think this is the straw that broke the camel's back for many.

The straw that made the camel's leg wobbly was when Rich implied (whether it was intentional or not) that the failure of WAFatboy's bracket could POSSIBLY have been due to improper installation. At which point, WAFatboy became rather disheartened and felt betrayed by AR, after all the effort and money he poured into his AR exhaust in order to extract the performance promised by AR.
Especially since Rich had on more than one occasion advertised that additional tuning was not necessary for the AR system to outperform the Termis but additional tuning would yield the best results with xxWHP.

littlejohn said:

I think this is the straw that broke the camel's back for many.

The straw that made the camel's leg wobbly was when Rich implied (whether it was intentional or not) that the failure of WAFatboy's bracket could POSSIBLY have been due to improper installation. At which point, WAFatboy became rather disheartened and felt betrayed by AR, after all the effort and money he poured into his AR exhaust in order to extract the performance promised by AR.
Especially since Rich had on more than one occasion advertised that additional tuning was not necessary for the AR system to outperform the Termis but additional tuning would yield the best results with xxWHP.

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Thankyou for giving me a general over view of what happened. One of AR's critic was a customer.

About having more power with out tuning is a very big promise.

But why are they singling AR out. It is not as if Termi's did not do a blunder every now and then. My Carbon Fiber(848) cans turned brown after a month and they have no intention on replacing it until I pestered the distributor . I am sure it happened to some of us here but I have not witnessed a thread like this . ever.

desmodromic system said:

Thankyou for giving me a general over view of what happened. One of AR's critic was a customer.

About having more power with out tuning is a very big promise.

But why are they singling AR out. It is not as if Termi's did not do a blunder every now and then. My Carbon Fiber(848) cans turned brown after a month and they have no intention on replacing it until I pestered the distributor . I am sure it happened to some of us here but I have not witnessed a thread like this . ever.

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..... . Let start a Termi thread

wilkson said:

..... . Let start a Termi thread

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I will go on record now as being a Termi fanboy

Wow.. this is an interesting find. I'm an RSV4 owner and have an Austin slip on system with Akra headers. Anyway, the slip on pipe cracked at the weld, huge hole. I mentioned it to Rich and he said he's never seen that happen. Anyway, I opted to buy another Akra link pipe at a discounted price (still $700 AUD)

It turned up and would not fit, not even CLOSE to fitting. Terrible. I complained to Rich and asked for my money back, after a big song and dance I finally got him to pickup the faulty pipe and refund my money back (albiet less than I paid due to currency conversion)

In the end, I was pretty annoyed at the whole thing but at least I know i'm not alone for top dollar poorly designed parts.

Will not buy again from Rich

There a thread rumbling on a BMW forum I frequent with owners who have bought an AR product and it patently doesn't fit, and the stock response from AR is 'they've sold loads and never seen this before'! Buyer beware!