Blank dashboard and other woes.........

Joined Nov 2019
1 Posts | 0+
San Juan, PR
Hello all,

I have a 2018 desert sled, bought it new in the US , and shipped it to the Caribbean where I live. That's right, no dealership on the island, am on my own.

4,500 miles into it, all going great until one fine day I start the bike, and notice the dashboard was blank. To add to the oddity, the low fuel indicator light, which normally comes on, and stays on, was blinking. Very odd. Bike had plenty of gas too. Once I stopped it, I could not start it again. I could just hear the normal buzzing sound the dashboard does when it is keyed on, but no visuals, and alas, no starting.

I fiddled with the fuses. All fine, but because electricity was interrupted, something must have been re-set, and I got it to start. For a brief moment there was a flashing "SW 50" in the dashboard, which had never come on. Bike runs fine, dashboard works fine. But now everytime I stop the bike, I cannot get it to start unless I disconnect and reconnect the battery.

Any ideas of what may be going on? A seasoned mechanic with Ducati experience on the island believes it to be a key related issue. But without a Ducati scanner, he cannot pin point the issue.

Any troubleshooting leads would be most welcome,
 
Question. Was there any time before you shipped the bike that you disconnected the battery very quickly after have the bike turned on? The twins have a shutdown mode. That last about 30sec to 1min long. The V4's have a much longer shut down. 2-4 mins. If you disconnect the batter during the shut down mode the bike does some weird stuff. Sometimes nothing happens. Others you will loose the link between the BBS unit and the dash. This is why you hear some people say hey my mileage does not show any longer. Or. Hey my dash is acting weird. If this is the case of the BBS unit talking to the dash and ECU then the only way to fix this is to have someone with a dealer tool to reestablish the proper connection.