New Tune to address hard-starting when hot

As some of you may know, I've suffered the "hard-starting when hot" issue since the first 1,200 mile weekend when I picked up my bike.

The issue existed with stock exhausts and continues with the Termi full-system and gets progressively worse the hotter it gets outside. (100+ F this weekend was very frustrating)

Anyway, in speaking with my dealer today about this ongoing issue, Ducati is aware that many of us are having the problem and just released a "new tune" to dealers that is supposed to address this issue.

I can't tell you if it works or not since my Dealer is a day away and I have to somehow get my bike there without riding it (because I can't start it again after I burn the fist tank of gas); but, if you are having these same issues with your bike, then I'd call your dealership to get the new map downloaded to your bike.

And for those of you that do get it done, let us know if it was indeed a fix.

Styler said:

As some of you may know, I've suffered the "hard-starting when hot" issue since the first 1,200 mile weekend when I picked up my bike.

The issue existed with stock exhausts and continues with the Termi full-system and gets progressively worse the hotter it gets outside. (100+ F this weekend was very frustrating)

Anyway, in speaking with my dealer today about this ongoing issue, Ducati is aware that many of us are having the problem and just released a "new tune" to dealers that is supposed to address this issue.

I can't tell you if it works or not since my Dealer is a day away and I have to somehow get my bike there without riding it (because I can't start it again after I burn the fist tank of gas); but, if you are having these same issues with your bike, then I'd call your dealership to get the new map downloaded to your bike.

And for those of you that do get it done, let us know if it was indeed a fix.

Click to expand...

take the 2nd key and let the mule run while fueling/eating/taking a nap/ letting water...

You live in T.O. and the nearest dealer is a day away?
Do you go past Montreal and straight up to Québec?

Styler said:

As some of you may know, I've suffered the "hard-starting when hot" issue since the first 1,200 mile weekend when I picked up my bike.

The issue existed with stock exhausts and continues with the Termi full-system and gets progressively worse the hotter it gets outside. (100+ F this weekend was very frustrating)

Anyway, in speaking with my dealer today about this ongoing issue, Ducati is aware that many of us are having the problem and just released a "new tune" to dealers that is supposed to address this issue.

I can't tell you if it works or not since my Dealer is a day away and I have to somehow get my bike there without riding it (because I can't start it again after I burn the fist tank of gas); but, if you are having these same issues with your bike, then I'd call your dealership to get the new map downloaded to your bike.

And for those of you that do get it done, let us know if it was indeed a fix.

Click to expand...

Got a link or pdf of the TSB or other that explains the fix?

I live in NW Arkansas (as does my bike); I work in Toronto; I commute via airplane.
Nearest GOOD dealer is 6 hrs away. (It's not my airplane.)
Sorry no PDF of TSB; my intel is the result of a telephone conversation.

Styler said:

I live in NW Arkansas (as does my bike); I work in Toronto; I commute via airplane.
Nearest GOOD dealer is 6 hrs away. (It's not my airplane.)
Sorry no PDF of TSB; my intel is the result of a telephone conversation.

Click to expand...

Those of us in the industry call this "vaporware".

Hope they come up with a fix soon. Getting old fast !

HOT weather hard starting??? It's been 100+ in Chicago for the past 2 weeks and I haven't experienced this issue. What are the temps by you???

It's been 100+ here in eastern WA and the bike hates starting in the hot, if it does turn over keeping it running is even harder

efna said:

Those of us in the industry call this "vaporware".

Click to expand...

Whatever. If you give ...., check it out with your mechanic. My dealer and mechanic have been fantastic and I have every reason to believe them and no reason not too.

My issue was fixed with the fuel pump and throttle bodies re-sync. I have been posting this every time I see this issue. I could get mine to duplicate 3 out of 3 by the following.
Ride 12-15miles, sit 45-1hr in direct sunlight and then it turns and turns and turns. Fuel scent etc.... Dealer tested all of the fuel pressures and found my bike to be lower than the demo that did not fail under the same conditions. They replaced the pump and re-sync'd the bodies and it has been starting ever since. I highly suggest you have your dealers test your pressure from your pump. I know it doesn't make a lot of sense but it works. Hopefully you would find similar symptoms and get the fix.

Guys, I ride in weather significantly hotter than you do and have not had any starting issues.

It has to be what Mavic says or something US specific, such as the charcoal cannister or the fuel you guys use up there. I think some people have solved it by removing the cannister (???I think I read that on this forum, search) or perhaps as mentioned a new fuel map would do the trick.

I got a phone call from the dealer stating the same thing. He told me there was a new fuel curve for start up, to me it sounded like a band aid for something that needs stitches. So instead of me sitting there blipping the throttle that the new tune simulates that.

one can only hope there is a fix....was out for a ride the other day and it hesitated to start right away.....it forced me to go back into the air conditioned pub for a cold beer! On second thought this could be the best excuse ever for being late coming home from a ride......uh honey I had to stay at (name your fav establishment) cause my bike wouldn't start for the last 6 hours!!!!!

There is a silver lining in every cloud.......

I don't consider changing the fuel map a band aid. Fuel and ignition timing are what makes it start. Fixing this is fixing the problem.

Chris

turnone said:

I don't consider changing the fuel map a band aid. Fuel and ignition timing are what makes it start. Fixing this is fixing the problem.

Chris

Click to expand...

I would normally agree but seeing how I have to blipp the throttle to start the bike in the hot weather this is not normal. There is a real issue somewhere and I don't believe it's the amount of fuel at engine start. I do agree I want this fixed because it.has become a headache and quite embarrassing when I ride with buddies and they are waiting on me to try and get the bike up and going.

I agree the hard start is a pain in the .... I was riding with another 1199 (S) yesterday and his problem was worse than mine regarding the hard start.

But I presume the new 'map' will take care of the issue and allow us to start the bike without blipping the throttle. I don't personally care what it takes to fix it, I just want it to start easier and not cutoff shortly after startup (or anytime).

Chris

Called dealer and asked about update was told no update available, asked about fuel pump and throttle body sync and was kinda blown off

Kevin1199 said:

Called dealer and asked about update was told no update available, asked about fuel pump and throttle body sync and was kinda blown off

Click to expand...

Tell your dealer to call PJ's Ducati in NM, that's who told me about the mapping fix.

jonesdx said:

Tell your dealer to call PJ's Ducati in NM, that's who told me about the mapping fix.

Click to expand...

Or have them call Ducati Austin and talk to Michael Bull Ables or Rory McGuire about the fuel pump and throttle body sync...

Also, there was another symptom that was related to a fuel pump on this or another forum. I lurk on at least 3 so I get them mixed up sometime... anyway... with the bike not running properly above 8k and he had experienced starting issues as well. Sort of coupled issue.

However, techs that are dismissing potential solutions without checking are setting themselves up for a long problem solving issue with their customers bikes. The Ducati Service advisors should be entering information into a system that can be shared by all of the avisors. These advisors should then be able to "look up" issues via a company database so that they can identify potential solutions and then have the same data series collected based upon the solved issue. If there are similar departures in the data, they may have a solution. If the data is normal, then keep looking for abnormalities in the data against know good models. It is really simple to do, just hard to execute effectively. In your case, maybe the advisor for their dealership has not been given any of the information from our 2 dealers advisros or he hasn't looked. In regard to shrugging off customer suggestions, it can see that. I would believe that, unless the information/suggestion comes from their advisor, they probably dismiss it quite easily. I understand why, but no reason not to follow up with the suggestion. Until they check the data, they will never find a damn thing wrong with the bike. These fly by the seat of their pants techs have all of the data at their disposal but choose to rely on instinct instead of their tools. In some case they can be successful in other cases like this, they potentially overlook the solution. They need to let the data guide the decision making process. That why there are so many computers performing data acquisition. Rant done....