My GMC has a service light, but I can reset that myself. Its asinine that you need some special tool to do this.
Suppose I should have said every other car built outside the US.
I have a 7 year old VW van that needs dealer reset unless you buy some gizmo to do it. Its certainly nothing new in europe for sure.
While it may be a pain to pay for it to be reset, you need to look at the bigger picture with respect to dealer networks I suppose. I see a lot of the US guys on here complaing about poor warranty coverage from Ducati NA. Many of the faults that you guys are rejected for, I hear of being covered without question in europe. Maybe its better for us here, because we just pay up and get on with it in most cases.
Most dealers get shafted for refund of true labour costs on warranty work by the manufacturers, often by 30-40 %. I'm not talking hourly rates, but the number of hours to do a job. If they cant click a little here and there on routine stuff, then their workshops end up struggling to make any profit, or in some big recall cases break even.
My recent personal warranty issues cost my dealer nearly 12 hrs workshop time, where Ducati paid him 8 hrs, at business rate (not public). He is well out of pocket, but is doing his best to treat me well as a customer. In 30+ years of biking, I have found Ducati to be excellent for warranty claims, and I've had some great ones (every body panel including carbon seat unit on my 1098R bayliss due to poor paint quality wasn't cheap for sure). Without these little service charge kick backs our dealer net will dwindle and our warranty coverage become less flexible. If they cant make money in the workshops, and their available mark up on bike units is dwindling, who in their right mind would want to be in the bike shop business any more.
Grit your teeth and pay the 40 bucks while smiling sweetly. Your dealer may not be there the next time you really need him, if you want to quibble over such a small fee once or twice a year.