Service/Oil Light Reminders

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fzr100098

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Joined
Apr 26, 2015
Messages
822
Location
Charlotte, NC
This is one of those little bs things Ducati does to get more money out of your pocket that ticks me off - resetting a service indicator is never a dealer item on any car or bike Ive ever owned. Guess I'll just ignore it because the dealer is backed up for weeks.
 
- resetting a service indicator is never a dealer item on any car or bike Ive ever owned.

You should get out more. Triumph (at least on their Speed Triple R) does the same thing - a little service icon (wrench) indicator on the LCD display.
 
...and requires a dealer visit? If so it's bs. The only possible rationale for requiring reset by a dealer is to bring in more dealer fees for simple maintenance procedures such as oil changes, which most people I know prefer to do themselves.
 
My BMW was and still is the same way, the service light has to be reset by the dealer,
I agree with you that it's just another euro bike tax, lol
 
One of the main reason I bought a Tuneboy setup. I'd rather the money went to that instead of a $400 oil change. Now I can reset them myself.

I'm perfectly capable of torquing bolts and changing my own oil.
 
KTMs too. (and pretty much every car built in the last 10 years).
Nothing new to see here
 
...and requires a dealer visit? If so it's bs. The only possible rationale for requiring reset by a dealer is to bring in more dealer fees for simple maintenance procedures such as oil changes, which most people I know prefer to do themselves.

I agree completely.

There are only 2 reasons for it:

1. More service money. They figured out a way to have a shop visit incorporated into the electronics.

2. Liability. It gives them an "out" so they can deny warranty claims by saying you ignored the service indicator, therefore you are at fault.
 
How many miles on your bike? You have said that you took your bike to the dealer and had it reset for $40 dollars.
 
KTMs too. (and pretty much every car built in the last 10 years).
Nothing new to see here

My GMC has a service light, but I can reset that myself. Its asinine that you need some special tool to do this.
 
Regarding the $40 - that's what they told me before, we'll see, right now they are backed up and the sales guy told me it's a minimum 0.5 hr charge
 
My GMC has a service light, but I can reset that myself. Its asinine that you need some special tool to do this.

Suppose I should have said every other car built outside the US.
I have a 7 year old VW van that needs dealer reset unless you buy some gizmo to do it. Its certainly nothing new in europe for sure.

While it may be a pain to pay for it to be reset, you need to look at the bigger picture with respect to dealer networks I suppose. I see a lot of the US guys on here complaing about poor warranty coverage from Ducati NA. Many of the faults that you guys are rejected for, I hear of being covered without question in europe. Maybe its better for us here, because we just pay up and get on with it in most cases.
Most dealers get shafted for refund of true labour costs on warranty work by the manufacturers, often by 30-40 %. I'm not talking hourly rates, but the number of hours to do a job. If they cant click a little here and there on routine stuff, then their workshops end up struggling to make any profit, or in some big recall cases break even.
My recent personal warranty issues cost my dealer nearly 12 hrs workshop time, where Ducati paid him 8 hrs, at business rate (not public). He is well out of pocket, but is doing his best to treat me well as a customer. In 30+ years of biking, I have found Ducati to be excellent for warranty claims, and I've had some great ones (every body panel including carbon seat unit on my 1098R bayliss due to poor paint quality wasn't cheap for sure). Without these little service charge kick backs our dealer net will dwindle and our warranty coverage become less flexible. If they cant make money in the workshops, and their available mark up on bike units is dwindling, who in their right mind would want to be in the bike shop business any more.
Grit your teeth and pay the 40 bucks while smiling sweetly. Your dealer may not be there the next time you really need him, if you want to quibble over such a small fee once or twice a year.
 
It's not the $40 or whatever it is, it's the principle of it. Valve adjustments or similar major service, ok, dealer techs are more qualified, but oil changes?
 
They charge $60-$80 per HOUR for ...., charge $200-400 for a first service that uses about $35 worth of parts and takes 45min-1hr. Not to mention the way they .... you for parts with their "exotic" tax. So yeah, this service light that mustbe turned off by a dealer is .........

In other words, I feel no pity for the dealerships.
 
It's not the $40 or whatever it is, it's the principle of it. Valve adjustments or similar major service, ok, dealer techs are more qualified, but oil changes?


Why all the whining about a service you claim to not use?????
 
I want that red light to go off with a "reset" button, not too much to ask
 
Damn...where do they charge that little for labor rates? I'd gladly pay that and bring a 12 pack to the crew as a big thanks. Try $120/hr.

Lawd. WTF?

My local dealership (Kawi/Triumph/Suzuki/Buell/Hyosung) charges $70 per hour.

$120 an hour? They can go get .......
 

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