Threw a rod! (part 2)

zvez said:

That said, ANYONE here is free to start a thread on the subject and can discuss it to their heart's content.

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Hey, I'll take that bait.

It was entertaining. I have me a new batch of popcorn.

Keep posting
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The story so far:
Art posts he's thrown a rod and wonders that, since he didn't have service done at an authorized Duc Dealer...."Am I screwed"?
Assured that current warranty law prevents this outcome, he is convinced to take it to actual authroized Duc Dealer for assessment/warranty claim.
Authorized Dealer reports that warranty claim is denied by Ducati who cite presence in social media as evidence of neglect, misuse, abuse.
Art cries foul, that nothing in social media could give cause...and then his on-line presence mysteriously starts disappearing amidst speculation from others that he's not telling the whole truth.
In meantime Art demands that Ducati fix it and that he *never* is going to back away from this demand.
Claims to have contacted lawyer. Claims to have filed FTC complaint. And then offers (begs?) someone to buy his bike as-is (*never* evidently having a different meaning on his planet).
Not gaining much sympathy, and getting more than a few snarks regarding his situation (i.e. "Losing the PR war") he requests that the thread be taken down.
It promptly disappears but with moderators openly encouraging others to continue the fun.

I think that sums it up.

Let's keep going.

LOL! Post away guys

Charlie, pass the popcorn please!!

Charliem90 said:

Hey, I'll take that bait.

It was entertaining. I have me a new batch of popcorn.

Keep posting
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Too much has been left out in the overview....

Duck41 mentions the possibility that should the new thread's original poster at any point find the thread's content unfavorable, all posts and information located therewithin will be at risk for deletion without warning. Concerned with potentially losing access to valuable information, members begin to feel conflicted as to whether they can express themselves freely or if they should attempt to curtail their opinions to the liking of the original poster. The resulting general concern within all threads initiates a chilling effect to discussion across the forum, thereby devaluing the product and influencing members to join elsewhere.

At the tail end, I got into a fight with Soulrider (Jay), but we kissed and made up. He's a cool dude!

Back to the resurrecting of good information that was posted in that 48 page cluster of a thread, I advised the OP that he should contact Huel Johnson, service manager of Ducati Daytona Beach, for a second opinion. I spoke with Huel personally about the OP's plight (story taken at full face value) and Huel responded that he would be happy to take a look at the motor and work with his Ducati rep to see what could be done. If Ducati still denied the claim, Huel further said "I'll take care of him, especially on a motor rebuild", as he and his technicians are currently on their 7th or 8th 1199 motor rebuild. After doing three 1199 motor rebuilds on local machinery, Ducati NA started sending authorized warranty 1199 engine rebuilds to Huel since he had so much experience with doing the work.

Ducati Daytona Service Manager - Huel Johnson: 386.257.2269

Now that is interesting. Is their a common source of failure that they are noticing with these rebuilds?

shakazulu12 said:

Now that is interesting. Is their a common source of failure that they are noticing with these rebuilds?

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I need to ask him as I don't want to misquote. I also don't want to get him in trouble if this is something I shouldn't be publicizing. I know that's not serving the community but he is a great guy and has really taken care of me on several occasions.

The bike has been around for nearly 3 years, I don't know if 7/8 rebuilds out of a region is that bad. Imagine how many first-gen S1000RR's went pop before the con-rods were a mandatory recall. Same with Gen 4 ZX-10Rs and whatever issues they've had. First gen designs are fraught with problems.

Not so much worried about a design flaw, more like if there are preventative maintenance items that people are skipping that are biting them later on.

My clutch disintegrated without warning, and my bike had never been tracked. DNA was very interested in pictures of my tires, which my dealership provided. They ended up covering it (the entire assembly and cover), even though the clutch is specifically listed as NOT covered by warranty. So I wonder what the O'Ps tires look like?

Trauma said:

My clutch disintegrated without warning, and my bike had never been tracked. DNA was very interested in pictures of my tires, which my dealership provided. They ended up covering it (the entire assembly and cover), even though the clutch is specifically listed as NOT covered by warranty. So I wonder what the O'Ps tires look like?

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You see, this is the part that I don't get they want to see your tires to make sure you don't do what they tell you the bike if build for. Ducati sell you a race bike they promoting their bike at the track and give you easy up,tires warmer, they pay for you to go to the track but if you take it to the track and you .... up your clutch they will void your warranty WTF??


**just to be clear this was on every dealer not just ducati omaha**

They warranted his clutch despite it being a wear part.

I think it's pretty cool.


My guess is that Ducati just wants to assess reasonably, if the bike has been used or abused.
And yes, you can abuse a race easy bike (long wheelies which might affect oil distribution, excessive redlining, yadda yadda)

JeffD said:

At the tail end, I got into a fight with Soulrider (Jay), but we kissed and made up. He's a cool dude!

Back to the resurrecting of good information that was posted in that 48 page cluster of a thread, I advised the OP that he should contact Huel Johnson, service manager of Ducati Daytona Beach, for a second opinion. I spoke with Huel personally about the OP's plight (story taken at full face value) and Huel responded that he would be happy to take a look at the motor and work with his Ducati rep to see what could be done. If Ducati still denied the claim, Huel further said "I'll take care of him, especially on a motor rebuild", as he and his technicians are currently on their 7th or 8th 1199 motor rebuild. After doing three 1199 motor rebuilds on local machinery, Ducati NA started sending authorized warranty 1199 engine rebuilds to Huel since he had so much experience with doing the work.

Ducati Daytona Service Manager - Huel Johnson: 386.257.2269

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It was great advise you gave there

I think the main points to take from the original thread are.
1. Don't post stuff on social media that may incriminate you at some point in the future.
2. Don't assume that one fully understands the terms of the warranty as stated in the booklet.
Especially when it's obvious that the warranty is carefully crafted/worded in such a way(by teams of lawyers) as to give a fair bit of room for a slippery manufacturer to wiggle through the gaps and get out of it.
Especially in the deliberate absence of plain and simple wording.
Which will never happen
3. It is wise when purchasing an exotic, to have some money behind you in the event that warranty is denied in order to effect repairs as required, and don't pay the exotic off.
4. Don't confuse the marketing spin with reality.

Regarding the original thread.
Wow, it got to 48 pages
The last time I saw the thread, it was at about 35 pages.
I missed out on a lot through my absence

I wonder if statistically it set, the record for the most posts in a given period of time?
The only thread that comes to mind which would come close, would be the infamous AR thread.

good summation!

The AR thread, now THAT was epic!!!

Brad said:

It was great advise you gave there

I think the main points to take from the original thread are.
1. Don't post stuff on social media that may incriminate you at some point in the future.
2. Don't assume that one fully understands the terms of the warranty as stated in the booklet.
Especially when it's obvious that the warranty is carefully crafted/worded in such a way(by teams of lawyers) as to give a fair bit of room for a slippery manufacturer to wiggle through the gaps and get out of it.
Especially in the deliberate absence of plain and simple wording.
Which will never happen
3. It is wise when purchasing an exotic, to have some money behind you in the event that warranty is denied in order to effect repairs as required, and don't pay the exotic off.
4. Don't confuse the marketing spin with reality.

Regarding the original thread.
Wow, it got to 48 pages
The last time I saw the thread, it was at about 35 pages.
I missed out on a lot through my absence

I wonder if statistically it set, the record for the most posts in a given period of time?
The only thread that comes to mind which would come close, would be the infamous AR thread.

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zvez said:

good summation!

The AR thread, now THAT was epic!!!

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Thread! I think it was like 5 or 6 actually if my memory serves me correctly.

Now to a question.

Many of those were started by Rich so would he have the right to have them removed. I'm just curious as I personally think that there were many members of this forum that saved their hard earned cash in not buying his piece of crap.

My intention is not to get off topic but I was just curious with regards to the discussion on so called "censorship".

Logic dictates that once you have started a thread on a forum and other members contributed towards that thread it becomes the property of the forum and should only be removed in extreme cases.

Brad said:

It was great advise you gave there

I think the main points to take from the original thread are.
1. Don't post stuff on social media that may incriminate you at some point in the future.
2. Don't assume that one fully understands the terms of the warranty as stated in the booklet.
Especially when it's obvious that the warranty is carefully crafted/worded in such a way(by teams of lawyers) as to give a fair bit of room for a slippery manufacturer to wiggle through the gaps and get out of it.
Especially in the deliberate absence of plain and simple wording.
Which will never happen
3. It is wise when purchasing an exotic, to have some money behind you in the event that warranty is denied in order to effect repairs as required, and don't pay the exotic off.
4. Don't confuse the marketing spin with reality.

Regarding the original thread.
Wow, it got to 48 pages
The last time I saw the thread, it was at about 35 pages.
I missed out on a lot through my absence

I wonder if statistically it set, the record for the most posts in a given period of time?
The only thread that comes to mind which would come close, would be the infamous AR thread.

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Am I reading correctly that you are saying don't pay the bike off? If so, what is the point of that?

jjsC6 said:

Am I reading correctly that you are saying don't pay the bike off? If so, what is the point of that?

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I took the message as being that if you have a small surplus of cash and can just afford to pay off the note, you are better off banking it and continue financing just in case you run into a situation like this and then can't afford to fix your bike.

Thanks for starting up the thread where it left off, but I feel that it is missing the OP's narrative intermixed with some occasional bitching...

Correction: bitching with some occasional narrative.

jjsC6 said:

Am I reading correctly that you are saying don't pay the bike off? If so, what is the point of that?

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I suppose if you don't pay it off, then if you can keep it from being repossessed the bike is effectively free

Alternately, in the context of my post.
Paid for in full at time of delivery is naturally the best way to go, if at all possible

Sadly the fact that he is still paying it off, is an issue which understandably has been a personal complication, and a major point of concern/source of stress for the OP of the originating post to this thread.
The fact that he's still paying his bike off, and with no apparent reserve capacity to repair his bike as it stands, other than through the warranty process, is his only viable option

In summary.
Now the OP is looking at incurring legal costs, with seemingly very limited prospects for a cost effective repair, on an unrideable bike he doesn't own.
In accordance with my view of the world.
It's like throwing money out the window, quicker than you can stuff it in the box

Sinjin said:

I took the message as being that if you have a small surplus of cash and can just afford to pay off the note, you are better off banking it and continue financing just in case you run into a situation like this and then can't afford to fix your bike.

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That's it

Thank you