This bike really feels good with Ohlins TTX32 and NIX30 inserts. It is worth the money to try that.
I ordered Bitubo cartridges and complete rear Bitubo shock. The stock rear seems ok to me, but I figured if I buy the front it will not feel right on the rear as these things are usually the way, and then more time wasted.
So while I was there ordering, may as well sort it all out in one go. I ordered the Bitubo steering damper a week ago as well. I plan to ride this particular bike mostly on the track.
I contacted Ducati Australia to ask why they might not offer other spring rates on their bikes, at least the superbikes.
Cant do this on mass produced, so accommodate 75kg to 85kg riders.Yada Yada Yada. They referred me to the owners manual on the settings, of which I had already explained to them they were a turn back form full hard.
Interestingly, the local Ducati dealer told me even a 120kg rider is in the range of the stock spring.
I went on the explain to them, that I bought the bike solely based on my 996 experience, and if I was new to the brand I would have spent at least a couple of weeks online with reviews, forums etc, as I do with most major purchases. To not carry a limited range of options to suit a broad range of riders might be costing them sales since we all talk to each other and give our opinions online like never before.
At the very least, point the customer in the right direction to a source of OEM Showa springs to suit.
I started my own watch brand, a tiny affair to be true, but customer service has never been more important than it is today, and I have most sales based off that fact.
Ducati is a great brand, but they are a price above most other offerings, and do not sell well here. Perhaps going that extra mile would change that to some degree.