That's because they don't know ..... I brought my bike to my local Ducati dealership, trying to rectify why the quickshifter on my V2 wasn't working, and they epically failed their initial assessment. They first told me that the DQS cannot be turned on and off in the software using the diagnostics tool -- "that's only on the 959". That turned out to be completely wrong. I had a mobile guy come over with a Texa (spelling?), and he turned it on in about three minutes. And I've since learned I can do that myself with my OBDStar.
Someone else brought their Multi to the same dealership trying to figure out why the QS down stopped working, and they were told that that model simply doesn't have the down QS function -- "only up." Absolute muppets. It just shows how hard it is these days to get good help. They just hire wrench hands who aren't appropriately trained in the idiosyncrasies of Ducati. So they're simply helpless in very specific things like that. Or, at best, extremely lazy. I mean, man, I'm a finance dork and suck at mechanics. If I can get this figured out, why can't they?
Anyway, yes, just what JOS says: simply do the recalibration after. I have what has been considered to be the most problematic gearing combination for the calibration: 14/42, and I was able to calibrate and it works great. It's possible that my larger diameter Dunlop race slicks help / counteract any calibration problems, but that's just my theory.
Between that manual and this forum, you should be just fine.
Man, kind of a side note, but at Homestead Miami this past weekend (where I was supposed to be... rats), a lot of people were out testing their new 2024 race bikes. A lot of fast folks and up and comers are newly on V2s, most of which were mostly in stock form. Everyone loved them. And I got some more feedback from some other places how beloved they are. The word is that Ducati absolutely knocked it out of the park with the V2. Way better than the V4, say some.
Get one.