Holding in clutch at stoplight is user error?

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Once the car behind me comes to a stop, I put it in neutral.

I have been rear ended by a .... bag in a car who slammed into the back of my old CBR 600 RR, got out and said "I didn't see you." I was literally right in front of him.

As a matter of practice, I change all of my fluid for Motul 660 and bleed everything. I have noticed that if my clutch lever is adjusted really far in, it doesn't have enough travel and will shift very hard. Since I two finger my levers, keeping them all the way out isn't an issue.
Stock clutch?
 
One more thing that made me concerned with this particular mechanic...

When I told him that I bled the system, and he said I shouldnt have done that, it may void the warranty work. Changing fluids voiding the warranty is something I haven't experienced before. Later that evening he called me to ask what brake fluid I used. I told him DOT 4. He said that the bike requires DOT 5.1 and implied this could be the cause of the issue. They charged me $140US to bleed the clutch again, and put DOT 5.1 in it. He said Ducati required them to do that before they would cover the warranty claim.

I told him both the manual and the reservoir cap state that DOT 4 is to be used.

Does this bike actually require DOT 5.1??? To my understanding there is very little difference between the 2 fluids. Slightly higher boiling point in DOT 5.1.
Tell that moron of a mechanic to check page 258 of the US Streetfighter manual and read it back to you. Then tell his manager he's giving you incorrect information.


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Definitely user error, there is no need to hold the clutch for that long, with any vehicle. Its also stated in the Owners manual, so yes, the dealer is correct.

LOL. The manual also says to avoid harsh accelerations. :p Then why buy a Ducati? LOLOLOLOL
 
Does the manual recommend the best oil, asking for a friend
Ducati tried to deny my warranty because I used a different oil. The thing that broke was the gear change mechanism. Not exactly sure how they were correlating there...
 
Ducati tried to deny my warranty because I used a different oil. The thing that broke was the gear change mechanism. Not exactly sure how they were correlating there...

Unless the oil used is out of spec then they would have no basis to that kind of claim. Yes the sticker on the crankcase indicates the use of only shell advanced but the manual only says that’s what recommended.


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I'm with the leave it in gear club depending on the situation. I ALWAYS lane split to the front of traffic. Sitting behind a row of cars waiting for an ...... to take you out is retarded.
If you live in a place that's not dangerous to ride, count your blessings.
My bias is 20 years of California with high population density from every corner of the world and none of them predictable. I got hit 3 times there.
I saw a rider get rear-ended by a drunk in a Suburban at 10:AM right next to me in San Francisco. Rider was stopped at a light in an empty lane, she hit him square going around 40MPH, didn't touch the brakes until across the intersection. He flew - I don't know - 20 yards landed like a pile of rags; bike evaporated. Lived. Won his law suit after a year of hospitals.
Since then, I move in front of the first car. I can't erase that lesson.
One more thing I love about Europe, roundabouts!


Once the car behind me comes to a stop, I put it in neutral.

I have been rear ended by a .... bag in a car who slammed into the back of my old CBR 600 RR, got out and said "I didn't see you." I was literally right in front of him.

As a matter of practice, I change all of my fluid for Motul 660 and bleed everything. I have noticed that if my clutch lever is adjusted really far in, it doesn't have enough travel and will shift very hard. Since I two finger my levers, keeping them all the way out isn't an issue.
 
One more thing that made me concerned with this particular mechanic...

He said that the bike requires DOT 5.1 and implied this could be the cause of the issue. They charged me $140US to bleed the clutch again, and put DOT 5.1 in it. He said Ducati required them to do that before they would cover the warranty claim.

I told him both the manual and the reservoir cap state that DOT 4 is to be used.

Does this bike actually require DOT 5.1??? To my understanding there is very little difference between the 2 fluids. Slightly higher boiling point in DOT 5.1.

Your mechanic is misinformed.

DOT 5.1 is a lighter viscosity glycol-based fluid that was developed for use in ABS systems that need to cycle on and off quickly. It really has no advantage over the DOT 4 fluid recommended by Ducati for non-ABS systems. DOT 5.1 fluid can actually have worse performance after absorbing moisture than some of the better DOT 4 fluids.

So — for ABS equipped bikes — DOT 5.1 should be used in the BRAKE system.
DOT 4 fluid is OK for use in the clutch hydraulic system — DOT 5.1 is not required.

In fact, as a result of the DOT 5.1 being less viscous, there have been reports of problems with 5.1 fluid leaking past the clutch slave cylinder seals — cured by reverting to DOT 4.

$140.00 — Ouch.
 
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I'm with the leave it in gear club depending on the situation. I ALWAYS lane split to the front of traffic. Sitting behind a row of cars waiting for an ...... to take you out is retarded.
If you live in a place that's not dangerous to ride, count your blessings.
My bias is 20 years of California with high population density from every corner of the world and none of them predictable. I got hit 3 times there.
I saw a rider get rear-ended by a drunk in a Suburban at 10:AM right next to me in San Francisco. Rider was stopped at a light in an empty lane, she hit him square going around 40MPH, didn't touch the brakes until across the intersection. He flew - I don't know - 20 yards landed like a pile of rags; bike evaporated. Lived. Won his law suit after a year of hospitals.
Since then, I move in front of the first car. I can't erase that lesson.
One more thing I love about Europe, roundabouts!
Agreed. I always keep the bike in gear until the situation at the stoplight stabilizes. You never know when you’ll need get yourself out of a pickle or the light changes suddenly. Also glad I live in a state that lets you queue to the front. It’s safer there.
 
I picked up the bike today, feels 100% fixed.

One final struggle when picking up the bike. Dealership said Ducati approved the warranty, but Ducati has not yet paid them for the warranty service. So they charged me $700, which they will refund once Ducati pays the dealership.

I put it on a credit card, and will file a charge-back claim if they try to rip me off. I told them when I dropped the bike off that I only want them to work on the bike if its covered under warranty.

Has anyone ever dealt with this when having approved warranty work done? Its another Ducati first for me. Makes me want to never buy another Ducati again. Was looking at a Multistrada 950S, but have real doubts that I want to deal with this type of BS going forward.
 
I picked up the bike today, feels 100% fixed.

One final struggle when picking up the bike. Dealership said Ducati approved the warranty, but Ducati has not yet paid them for the warranty service. So they charged me $700, which they will refund once Ducati pays the dealership.

I put it on a credit card, and will file a charge-back claim if they try to rip me off. I told them when I dropped the bike off that I only want them to work on the bike if its covered under warranty.

Has anyone ever dealt with this when having approved warranty work done? Its another Ducati first for me. Makes me want to never buy another Ducati again. Was looking at a Multistrada 950S, but have real doubts that I want to deal with this type of BS going forward.
That sounds like a shady move. Ducati nor the dealership now have no motivation to cover this warranty now that it’s paid. Do you have any documentation that the work would be covered by Ducati warranty? This is very similar to a situation I ran into with a Triumph “warranty” that I dealt with many years ago. Eventually took the dealership to small claims to settle the dispute.
 
I picked up the bike today, feels 100% fixed.

One final struggle when picking up the bike. Dealership said Ducati approved the warranty, but Ducati has not yet paid them for the warranty service. So they charged me $700, which they will refund once Ducati pays the dealership.

I put it on a credit card, and will file a charge-back claim if they try to rip me off. I told them when I dropped the bike off that I only want them to work on the bike if its covered under warranty.

Has anyone ever dealt with this when having approved warranty work done? Its another Ducati first for me. Makes me want to never buy another Ducati again. Was looking at a Multistrada 950S, but have real doubts that I want to deal with this type of BS going forward.

I never heard of a dealership doing that.

What was the fix exactly? Did they have to send the old parts in for a core exchange or inspection?
 
+1 I don't like that either. That sounds way off. It's under warrenty or it's not and THEY need that clarified BEFORE. No way would I pay that.

I picked up the bike today, feels 100% fixed.

One final struggle when picking up the bike. Dealership said Ducati approved the warranty, but Ducati has not yet paid them for the warranty service. So they charged me $700, which they will refund once Ducati pays the dealership.

I put it on a credit card, and will file a charge-back claim if they try to rip me off. I told them when I dropped the bike off that I only want them to work on the bike if its covered under warranty.

Has anyone ever dealt with this when having approved warranty work done? Its another Ducati first for me. Makes me want to never buy another Ducati again. Was looking at a Multistrada 950S, but have real doubts that I want to deal with this type of BS going forward.
 
I picked up the bike today, feels 100% fixed.

One final struggle when picking up the bike. Dealership said Ducati approved the warranty, but Ducati has not yet paid them for the warranty service. So they charged me $700, which they will refund once Ducati pays the dealership.

I put it on a credit card, and will file a charge-back claim if they try to rip me off. I told them when I dropped the bike off that I only want them to work on the bike if its covered under warranty.

Has anyone ever dealt with this when having approved warranty work done? Its another Ducati first for me. Makes me want to never buy another Ducati again. Was looking at a Multistrada 950S, but have real doubts that I want to deal with this type of BS going forward.

Dude.

I can't believe you let them charge you for that. If I went to pick up the bike and they said the warranty was approved but they hadn't been paid yet, I would have said "Well that sounds like something you need to handle with Ducati. Give me my keys."

You basically lent the shop cash. Did you get something in writing that says they'll pay you back by a certain date? That is absolutely not a thing dealerships or shops do and it honestly sounds like these mechanics have been working your ass for a hot minute now.

This is not a Ducati thing but a dealership thing. The guys at yours sound like con artists. If you just let mechanics plunder your ass on a regular basis then this will happen no matter what brand you go with.
 
I think this saga should finally be complete.

It took half a dozen phone calls (they often dont answer the phone and never call back if you leave a message), but I finally got connected to a manager who refunded my card today. They also didnt charge me the $140 that the first service advisor said I would have to pay in order to diagnose the warranty claim. Finally, I asked if they put DOT 5.1 in the bike as the service advisor claimed was required. They did not, they put DOT 4 as specified in the manual.

I ended up paying $0 out of pocket, which is what I would expect for warranty claims.

I think the poor experience was mostly down to a bad service advisor who either was having a bad day or is just incompetent.

Its the only Ducati authorized shop near me...hopefully the bike doesnt require any more warranty work.
 
You should be able to hold a clutch in as long as needed... Would this happen with a cable clutch? Ducati is talking nonsense! If they apply this logic, then please do not keep the rear of front brake engaged too long...
 
I did notice the other day when the clutch lever and thereby the clutch microswitch is fully engaged there's a change in the exhaust note. I still had the exhaust servo installed so it may have been related to that, or that the clutch wasn't fully released and just slipping.

If the clutch is just slipping and not fully released when you're holding the lever in while stopped it makes sense that it would generate heat.
 
I did notice the other day when the clutch lever and thereby the clutch microswitch is fully engaged there's a change in the exhaust note. I still had the exhaust servo installed so it may have been related to that, or that the clutch wasn't fully released and just slipping.

If the clutch is just slipping and not fully released when you're holding the lever in while stopped it makes sense that it would generate heat.

The change in exhaust note is from the motor switching to 2 cylinders instead of 4.

When up to temp and either in neutral or the clutch engaged, it only fires on the front cylinders instead of the ones under the seat. Reduces heat at a standstill. The moment you let off the lever, the other cylinders pick right back up.
 

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