Panigale S, Hall of Fame or Hall of Shame?

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Just really disappointing evidence of Ducati's QC, assembly personnel and overall attitude toward its customers.

Surely they've had time enough to figure out how to assemble these premium (over) priced bikes by now.

The old "it's Italian" line is wearing really thin - for me anyway.
 
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That loose shifter bolt happened in my first 50k's on the bike. I was a fair way up a 100kph zone from home and had to turn around and limp home just getting the bike into 2nd. The bolt fell out on my driveway when I got home. :( All fixed now, new linkage and bolt as the female thread was damaged.
 
jpooch00 said:
Just really disappointing evidence of Ducati's QC, assembly personnel and overall attitude toward its customers.

Surely they've had time enough to figure out how to assemble these premium (over) priced bikes by now.

The old "it's Italian" line is wearing really thin - for me anyway.
Click to expand...

Try German as well the conrod bolts were falling out of my S1000rr count yourself lucky .
You should sell your bike in protest .
 
wilkson said:
Try German as well the conrod bolts were falling out of my S1000rr count yourself lucky .
You should sell your bike in protest .
Click to expand...

Stuff like this does not make me consider selling my bike ( I'm one of the lucky ones it seems). But importantly, it DOES make me think whether I'd buy another one next time.

Ducati: PAY ATTENTION.

j.
 
wilkson said:
Josh I was taking the piss . I find the whole thread amusing actually .
Click to expand...

I realise you weren't actually suggesting anyone sell their bike.
But I consider my point still valid (and I really do hope Ducati are paying attention)

But I assume not"¦
 
wilkson said:
Try German as well the conrod bolts were falling out of my S1000rr count yourself lucky .
You should sell your bike in protest .
Click to expand...

I totally agree with you about German bikes being just as bad - IMO they're even worse! Same with "Made in USA".

The only phrase that truly indicates reliability, durability & quality any more is "Made in Japan".
 
The dealer said that it would do the Pre-Delivery-Inspection all over again today. I guess they have totally forgotten to have it checked the first time they delivered it.. Since the first delivery, I already had a hard time to shift from 1st to 2nd after the first 10 kilometers. I think the bolt was already out of its place ever since. We'll see........
 
I have had not a single problem with my Panigale S. My dealership Ducati Zaltbommel is the best and takes control before delivery very serious. Mine was one of the very first one, early April. At 2500 km I decided to go searching for some soil samples. 10k damage. Next March I will have my 2013. All optional carbon and DP parts will be on the new bike too.
 
My dealer pulled the whole footpeg assembly . The tech spent probably an hour getting the adjuster to free up, and finally got the threaded shaft out. Cleaned all the stuff off and and now it's easy (as it should be) to adjust the shifter.


I'm another one of the lucky ones, tho I think far more have had no problems with their bike but people don't tend to post or start threads "my bike is perfect". absolutely don't blame any of the owners with the problems, some of this stuff is the reason pre-delivery inspection is supposed to be done. Some of these dealers are pretty piss poor for letting a bike out like this.




Steve B said:
Ditto; one of the first things I tried to do when I got mine was lower the shifter and brake pedal for my preferences, but the shifter rod would not budge due to being stuck at the front end, even with the locknut backed off. Ended up just undoing the rear end from the pedal completely and turning the rear adjuster by itself a couple of turns. Can't really fine tune it that way, but at least it was better. Was going to take the front off and try to get it unstuck, but couldn't get to the allen bolt since it was blocked by the clutch hydraulic line banjo fitting. Figured I'd just undo the pinch bolt and pull the whole thing off the shift shaft to get to it, but again it would have required removing the hydraulic line from the clutch slave and all that entails. Had some choice words for the wizards who thought that was an OK design. A minor ergo adjustment that would have taken ten minutes tops for both sides on any other sportbike I've owned became a real PITA. Don't even get me started on the brake side...
Click to expand...
 
I'm another one of the lucky ones, tho I think far more have had no problems with their bike but people don't tend to post or start threads "my bike is perfect". absolutely don't blame any of the owners with the problems, some of this stuff is the reason pre-delivery inspection is supposed to be done. Some of these dealers are pretty piss poor for letting a bike out like this.
Click to expand...

+1 remember that this is a 'global' forum and one of the main 1199 forums, so the gripes written up here represent a pretty large proportion of riders. I think the dealers not Ducati are generally the problem and I have two incidents that I can track directly to the dealer. Ducati has done the recalls to hold up their side of the bargain, and other fixes to common complaints like heat and fuelling and working their way through. I reckon Ducati have been pretty good and I do love that bike!
 
Can we reasonably expect a Dealer pre-delivery check to include every nut and bolt on the bike? Ducati as the manufacturer has the responsibility for ensuring it's products are assembled correctly at the factory prior to shipment, with torque settings and thread lock adhesives specified by the Design Dept. I agree the Dealer has a responsibility to ensure the product is released in a 'fit for purpose' condition, but there has to be a limit to what that includes.

On the subject of thread lock adhesives, a previous post mentioned green retainer "heavy duty ....". Loctite 'retainer' is NOT intended for use as a thread locker, it is for (mainly) retaining cylindrical components in closely toleranced bores. The main difference is the viscosity of the product, and the amount of surface area that is actually in contact between each mating part. Threads have very little surface area contact part to part and therefore require a different adhesive type, hence the wide range available. Always use a Threadlocker type, and low to medium strength for parts that may require future disassembly. Best to check the Loctite website for guidance because getting the wrong product might be either ineffective or potentially damaging at disassembly (sheared bolts, etc).
 
green loctite, the tech was just as amazed as I was that the lever adjuster came from the factory with green loctite. pretty incredible.

Crisis said:
Can we reasonably expect a Dealer pre-delivery check to include every nut and bolt on the bike? Ducati as the manufacturer has the responsibility for ensuring it's products are assembled correctly at the factory prior to shipment, with torque settings and thread lock adhesives specified by the Design Dept. I agree the Dealer has a responsibility to ensure the product is released in a 'fit for purpose' condition, but there has to be a limit to what that includes.

On the subject of thread lock adhesives, a previous post mentioned green retainer "heavy duty ....". Loctite 'retainer' is NOT intended for use as a thread locker, it is for (mainly) retaining cylindrical components in closely toleranced bores. The main difference is the viscosity of the product, and the amount of surface area that is actually in contact between each mating part. Threads have very little surface area contact part to part and therefore require a different adhesive type, hence the wide range available. Always use a Threadlocker type, and low to medium strength for parts that may require future disassembly. Best to check the Loctite website for guidance because getting the wrong product might be either ineffective or potentially damaging at disassembly (sheared bolts, etc).
Click to expand...
 

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