After many pm's and emails i have decided to give it a go back on this forum as it is an ideal vehicle to let customers know about the facts behind AR and updates as we bring them to the system.
Please let's not go over previous discussions but try and just move forward with a good positive thread showing facts and answering questions you may have.
A customer and member of this forum has alerted us to comments made, as far as we are concerned we appreciate support from our customers but do urge them to contact us prior to posting on our behalf.
1/ system update to the lower loop fixing bracket as it has been found to fail under some conditions. We know of only 2 failures in over 100 system sales but nevertheless we will offer the update to all system owners. If you own a system and would like the bracket update please return the system lower loop part only to us for modification. Our return address details can be found on our website. Please include full name and return address details with the part.
Please let's not go over previous discussions but try and just move forward with a good positive thread showing facts and answering questions you may have.
A customer and member of this forum has alerted us to comments made, as far as we are concerned we appreciate support from our customers but do urge them to contact us prior to posting on our behalf.
1/ system update to the lower loop fixing bracket as it has been found to fail under some conditions. We know of only 2 failures in over 100 system sales but nevertheless we will offer the update to all system owners. If you own a system and would like the bracket update please return the system lower loop part only to us for modification. Our return address details can be found on our website. Please include full name and return address details with the part.