After reading reviews and comments about Brentune and how amazing it is i ordered one for my 2012 1199 Paginale. Was super exited to get it. Came in super fast I got the tune loaded into my bike. After few min of ridding I did notice bike running smoother than before. Less jerky but not as much as what people were saying. There is still quite a bit of jerkiness to it. Also I notice no difference in power increase at all. Like 0. I contacted brentune they asked me to send in some pictures of files which I loaded into my bike. After sending them couple of email's regarding what they asked me send them they stop replying. I thought they must be busy. But its been 3 weeks or a bit more and after writing them few email i still have no reply from them. I am confused are these the same guys people wrote positive reviews about. Did anyone else had similar experience with them.