Had the DDA installed on my Panagale this morning. When I got home I went to the website on the back of the box as directed. It wanted a username and password or, that failing, one could register.
Apparently I registered something, somewhere, associated with Prosa, but I couldn't remember that username and password ( I tried using the ones I usually use for such sites). The site offered to send temp password, but didn't after a half-hour. I then tried to re-register, but it recognized my email and wouldn't allow as that email was "in use". I tried to register with bogus email to see if I could then re-register, but the new password would be sent to the (bogus) address, so that wouldn't work. I called Ducati NA but the person who the receptionist thought would have the answer, wouldn't answer the phone. Left contact info with receptionist.
What's the point of all the barriers to getting the software to operate the DDA? Do I really have to open another email account just to get the software for the DDA? It's not like the software would be of use to anyone other than those who already own the DDA, so why make it difficult?
Apparently I registered something, somewhere, associated with Prosa, but I couldn't remember that username and password ( I tried using the ones I usually use for such sites). The site offered to send temp password, but didn't after a half-hour. I then tried to re-register, but it recognized my email and wouldn't allow as that email was "in use". I tried to register with bogus email to see if I could then re-register, but the new password would be sent to the (bogus) address, so that wouldn't work. I called Ducati NA but the person who the receptionist thought would have the answer, wouldn't answer the phone. Left contact info with receptionist.
What's the point of all the barriers to getting the software to operate the DDA? Do I really have to open another email account just to get the software for the DDA? It's not like the software would be of use to anyone other than those who already own the DDA, so why make it difficult?