Yeah you're right. Not fair to say that without explaining the entire story behind it all. They def used to have best customer service hands down until.....
Will amend my statement to say "I believe" or " based on my first hand information" or something like that "my opinion" is that he is a total toolbag and I cannot tolerate to listen to him at all, and unfortunately cannot in good conscience purchase from them anymore due to issues which I cannot divulge.
Therefore, I agree it is unfair to say that and expect members not to understand or agree unless they could possibly have the same knowledge. My apologies Tri. I stand corrected.
Would still like to hear what "soda blasting" is and the benefits of this action.