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MMC said:
Yea...that's what the dealer is discussing with Ducati at their meeting in Mexico. He's not happy about it either. It is modified, but nothing that would have led to this failure. DNA's response was:

"After the review with my colleagues It is clear that the photos and description of the motorcycle clearly indicate that this is a dedicated track day bike with race fairings, slicks, missing AIS, highly modified (Boulder Motorsports Tuned ECU, Febur etc.) and thus, outside the limits of warranty coverage. This diagnostic time and repair will be considered customer pay."

I suggested that for that amount of $ I should probably consider legal representation but they said they're not denying it b/c of the mods...but rather simply b/c it's a track-only bike and therefore by default not covered.

Ehh...we'll see-
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I'm not sure if it reads that they're denying bc of it being track only instead of having mods because they clearly stated a few mods to the bike. I think that if the mods were a moot point, they wouldn't have mentioned it.

I think they're saying bc you modded + tracked your bike = void of warranty, which really sucks
 
Dealer stressed it wasn't the mods...it was the fact that it was track-only. His analogy was if you had a stock bike but used it as a rental...warranty voided...even though stock.

Either way...you gotta pay to play I suppose....
 
MMC said:
Dealer stressed it wasn't the mods...it was the fact that it was track-only. His analogy was if you had a stock bike but used it as a rental...warranty voided...even though stock.

Either way...you gotta pay to play I suppose....
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ahh, ic

what if you took your stock street bike, removed the front fairing stay and subframe, removed stock fairings and installed track fairings, and installed your 2nd set of wheels that have slicks mounted for a track day.

Technically, it's a street bike that was converted for a day in order to preserve your street gear, but the end result of the bike will still look the same as a track only bike, no?
 
Thats that I said too after it cost me $$$ to fix my engine, replace my case, crank, pistons, cylinders. When the bike runs, it's so sweet it is worth every penny i spent on it.
Still makes me cry every time i see my bank balance, but there are some droplets of tears of joy in there too.

Sent from my GT-I9500 using Tapatalk
 
Pretty sure it's been discussed on this forum that Ducati has looked on social media etc. to nail people that were using their bikes on track. I know Aprilia has done the same thing.

Bummed for the OP, but we can rebuild it, we have the technology. We can make it better than it was. Better, stronger, faster......

And by "we", I mean BMS. The Motocorsa guys are pretty awesome. I truly believe if they could have warrantied it, they would have.
 
Before we've even gotten to the repair.... 11.5 hours ($1265) just to do the engine tear-down and diagnose the problem including an hour to create a list of parts needed.... That's mine even if I have BMS do a build....

Spendy....

Edit: The above is in now way a knock on the shop...they are top-notch guys/gals who I trust and admire. Taking the bike/engine apart in a systematic professional manner gets expensive! Just sharing my trials/tribulations....
 
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MMC said:
Before we've even gotten to the repair.... 11.5 hours ($1265) just to do the engine tear-down and diagnose the problem including an hour to create a list of parts needed.... That's mine even if I have BMS do a build....

Spendy....

Edit: The above is in now way a knock on the shop...they are top-notch guys/gals who I trust and admire. Taking the bike/engine apart in a systematic professional manner gets expensive! Just sharing my trials/tribulations....
Click to expand...

If the dealer was worth a .... they would drop most of that $1265. it seems extremely inflated and really should be waived if you have them do the repairs. IMO

I know at least one dealer that swears track time does not limit warranty they will prep the bike and encourage track time /days - very frustrating
 
It doesn't work that way though. The dollar dollar figures for the parts to go ducatis pocket, while the dealer still has to pay their mechanics and tools.
My dealer did ended up doing whatever they could to reduce the sundries and labor cost, which i really appreciated, but cannot expect realistically for them to waive most or all of it.
Worth asking for shop credit or something too, a win win solution even if not ideal.

Sent from my GT-I9500 using Tapatalk
 
Wow, I'm amazed you guys have limitations on warranty due to track use over in the States, that's crazy.
 
royal said:
Wow, I'm amazed you guys have limitations on warranty due to track use over in the States, that's crazy.
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thats not always true. both insurance and warranty CAN cover it. I really think it depends on the dealerships.

dealership advertise and promote track days to their customers and they ride with them like AMS Ducati as an example.

If something goes wrong at the track, it will be covered under warranty.
 
please somebody name a car or bike manufacture that will honor a warranty if you used your car or bike in the track?
stop!!! dreaming those dealer that promoting track day they don't do it with ducati approve, they just going to lie to ducati if you .... up your bike at the track.
who is going pay if you put some fuel map from another company and .... the engine? ducati lol
would you pay if you were ducati?
 
esmirna8261980 said:
please somebody name a car or bike manufacture that will honor a warranty if you used your car or bike in the track?
stop!!! dreaming those dealer that promoting track day they don't do it with ducati approve, they just going to lie to ducati if you .... up your bike at the track.
who is going pay if you put some fuel map from another company and .... the engine? ducati lol
would you pay if you were ducati?
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ok. i wasnt necessarily talking about the aftermarket fuel map.

I am assuming the OP did so that is why you bring that up but I didn't see it, unless I missed it. But if he did not, your point is out of context. And yes, I know few dealers that will help to make sure Warranty cover it.
 
youngR said:
ok. i wasnt necessarily talking about the aftermarket fuel map.

I am assuming the OP did so that is why you bring that up but I didn't see it, unless I missed it. But if he did not, your point is out of context. And yes, I know few dealers that will help to make sure Warranty cover it.
Click to expand...

yup, pg 4, it said he had a boulder motorsports tuned ECU
 
youngR said:
ok. i wasnt necessarily talking about the aftermarket fuel map.

I am assuming the OP did so that is why you bring that up but I didn't see it, unless I missed it. But if he did not, your point is out of context. And yes, I know few dealers that will help to make sure Warranty cover it.
Click to expand...
sorry but dealer don't make decision when it come to warranty a least from ducati, Ducati will look a customer history, type of bike and any modification. did you think a dealer is going to lie to the regional tech rep? a soon ducati get a warranty claim for over $2500 they will ask for picture of the bike, but a claim for over$20k the regional tech rep will be in that shop checking out the bike.if the dealer lie about the claim they get "mark" which is like loosing your word for ducati "NO BUENO" because now they can"t do claims for less than $300 with out calling ducati.

and yes the op was trying to get the bike fix under warranty.otherwise why he filed a warranty claim?
 
esmirna8261980 said:
sorry but dealer don't make decision when it come to warranty a least from ducati, Ducati will look a customer history, type of bike and any modification. did you think a dealer is going to lie to the regional tech rep? a soon ducati get a warranty claim for over $2500 they will ask for picture of the bike, but a claim for over$20k the regional tech rep will be in that shop checking out the bike.if the dealer lie about the claim they get "mark" which is like loosing your word for ducati "NO BUENO" because now they can"t do claims for less than $300 with out calling ducati.

and yes the op was trying to get the bike fix under warranty.otherwise why he filed a warranty claim?
Click to expand...

sounds like you have more experience than me and maybe had to deal with it few times.
 
the only way the dealer can help the customer is by filing the claim when Ducati warranty deparmet is finishing the fical year (they will goodwill a bunch of ....)just because they got extra money. at the beginning of the years those ....... won't goodwill a ....... screw.
 
you need to remember that the dealer is like a prostitute and ducati is her pimp, she will make you feel good as far you pay, the more you pay the more "she love you long time"but at the end of her shift she is going to sleep with her pimp.
 
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