2016 1299 S keys replacement

Hi all. Bought my 2016 1299S a few month ago and lost both of my keys. When I bought the bike, I was told by the dealer salesman that if I lose my keys, I can use the key code to get a duplicate key. But now, they told me I need new keys, New ignition, new tank cap, new seat lock, reprogram the ECU. All and all to about $1100 for parts and labors. That was from Eurosport cycle of Forth Worth. I then tried Ducati dealer in Kansas City and they told me I need to 2 new keys, new key code, new ECU, tank cap, seat lock, and new dash. And they don't even have a price for that at the moment.

Did anyone went through this problem? It seems like the technician didn't know what he's talking about cuz they asked me if I lost my red key or black key. I had both 1199 S and 1299 S and none has any red keys or black key together. They both the same keys. And, with the VIN, key code, proof of ownership, that should give them enough info to make duplicate keys. I understand some keys might need to be programmed to the ECU or cloning the chip, etc.Bbut, replacing other components is just doesn't seem right. Please help!!!
(Tried Ducati of Omaha but they were closed at the time. Will try back tomorrow since they're sponsor of this forum and seems like Matt knows about Ducati better than the other places)

Prepare your anus.

Is there a way I can just by pass the ignition and all? I might just turn it into a track bike. Just doesn't like the idea of getting ..... by the stealer.

Akdrift has a complete set of locks, keys , dash and ecu

1199 though

I just PM'd you

Got a call back from Ducati of Reno (KC). They said I just need to get two new keys ($62/ea), have them cut at a locksmith, then bring them with the bike to the dealership to program the keys to my bike for $30 fee. Now, that's a very reasonable solution. Ordered the keys and will go this route. I will update this once it's done just so others can get an idea and not get ..... by the dealers. Because one wiseman told me that our Ducati aren't like the older series and the key doesn't tied into the dash, ECU, ignition like previous versions. I knew it wasn't right when they asked if I lost my red or black keys cuz that was old keys. Our keys are both the same and black. Thx for all the help and advices.

do you get a red key, code card or PIN with new Panigale?

This may be a stupid question, but I am about to purchase a used 2015 1299S and wondering if you still get the red key and/or code card in 2015 panigale models. My last bike was a 2009 Hyper 1100S and it came with a red key which was highly important both for resale and cutting keys. I havent been able to decipher what comes with a new panigale as two dealers in my areas (Toronto) have given me mixed feedback i.e. one guy said it came with a key and then corrected to say its actually a code card and the second guy told me it's actually just a PIN. The guy i am buying the bike says he has never seen either a PIN or code card or red key. Does anyone know what actually comes with a new model?

Your sales scumbag is just that- a lying scumbag. You can order a new key from Ducati for under $100 theyre laser cut from the factory. The shop then charges you to program it.
There is zero need for any new ecu or locks. Pretty sad the people that work in the dealerships either don't know what they're talking about or are just trying to .... you

Stavro said:

This may be a stupid question, but I am about to purchase a used 2015 1299S and wondering if you still get the red key and/or code card in 2015 panigale models. My last bike was a 2009 Hyper 1100S and it came with a red key which was highly important both for resale and cutting keys. I havent been able to decipher what comes with a new panigale as two dealers in my areas (Toronto) have given me mixed feedback i.e. one guy said it came with a key and then corrected to say its actually a code card and the second guy told me it's actually just a PIN. The guy i am buying the bike says he has never seen either a PIN or code card or red key. Does anyone know what actually comes with a new model?

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Red key is a thing of the past. You get two standard keys. There's no need to replace locks if you lose one or both. You go to the dealer with proof of ownership and they order at laser cut key from the factory direct. There's no need for codes or anything. All that is on file with Ducati. Man you guys go to some scummy dealerships

Stavro said:

This may be a stupid question, but I am about to purchase a used 2015 1299S and wondering if you still get the red key and/or code card in 2015 panigale models. My last bike was a 2009 Hyper 1100S and it came with a red key which was highly important both for resale and cutting keys. I havent been able to decipher what comes with a new panigale as two dealers in my areas (Toronto) have given me mixed feedback i.e. one guy said it came with a key and then corrected to say its actually a code card and the second guy told me it's actually just a PIN. The guy i am buying the bike says he has never seen either a PIN or code card or red key. Does anyone know what actually comes with a new model?

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No more red key. There is a pin that you can access in the menu. It's set at all zeroes from the factory. You can change it in the menu.

Twistedracer said:

No more red key. There is a pin that you can access in the menu. It's set at all zeroes from the factory. You can change it in the menu.

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Thanks!!

Second update on my situation. After buying the two OEM blanks from Reno Ducati, I sent them out with my ignition to get cut at a shop they referred me to. Then I called them back to book appointment to bring the bike in with the new cut keys so they can program them to bike as they've told me before. They turned around and said that can't be done and I have to buy a completely new ignition, ECU and two new blank keys because the ones I had were cut to my old ignition. They can't just program the cut keys as I was told. I was heated cuz either I was lied to so they can sell me two keys or I was being lied to so they can charge me more. Pissed off and told them they suck! I went online and do researches and found a guy that can program the two new cut keys to my original ignition using Ducati DDS. And he didn't even need my bike. All he needed was my keys, and ignition. Two days later and $250 more, I got my bike running. After all this, I'm pretty sure either the dealer wants to rob me since I ride a Ducati and should have money laying around. Or the technician doesn't know much and was just following old procedures. Oh well, my next bike won't be from them from now.

What an awesome dealer.....NOT!!!!

Toys1 said:

Second update on my situation. After buying the two OEM blanks from Reno Ducati, I sent them out with my ignition to get cut at a shop they referred me to. Then I called them back to book appointment to bring the bike in with the new cut keys so they can program them to bike as they've told me before. They turned around and said that can't be done and I have to buy a completely new ignition, ECU and two new blank keys because the ones I had were cut to my old ignition. They can't just program the cut keys as I was told. I was heated cuz either I was lied to so they can sell me two keys or I was being lied to so they can charge me more. Pissed off and told them they suck! I went online and do researches and found a guy that can program the two new cut keys to my original ignition using Ducati DDS. And he didn't even need my bike. All he needed was my keys, and ignition. Two days later and $250 more, I got my bike running. After all this, I'm pretty sure either the dealer wants to rob me since I ride a Ducati and should have money laying around. Or the technician doesn't know much and was just following old procedures. Oh well, my next bike won't be from them from now.

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You should ride your bike to the dealer.
Have a little chat, something like "you were right!" Then just walk outside, turn the ignition and rev it and leave. Haha.

Ecumeistro can sort you out for all lost keys there in australia though.

Toys1 said:

Second update on my situation. After buying the two OEM blanks from Reno Ducati, I sent them out with my ignition to get cut at a shop they referred me to. Then I called them back to book appointment to bring the bike in with the new cut keys so they can program them to bike as they've told me before. They turned around and said that can't be done and I have to buy a completely new ignition, ECU and two new blank keys because the ones I had were cut to my old ignition. They can't just program the cut keys as I was told. I was heated cuz either I was lied to so they can sell me two keys or I was being lied to so they can charge me more. Pissed off and told them they suck! I went online and do researches and found a guy that can program the two new cut keys to my original ignition using Ducati DDS. And he didn't even need my bike. All he needed was my keys, and ignition. Two days later and $250 more, I got my bike running. After all this, I'm pretty sure either the dealer wants to rob me since I ride a Ducati and should have money laying around. Or the technician doesn't know much and was just following old procedures. Oh well, my next bike won't be from them from now.

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What do you mean with "ignition"? The piece/device where the key goes in (E-Lock unit)? So that would mean that DDS is able to read the new key's ID and set the E-Lock accordingly? That sounds very interessting to me. The guy who did the job never connected to the bike directly?

youngR said:

You should ride your bike to the dealer.
Have a little chat, something like "you were right!" Then just walk outside, turn the ignition and rev it and leave. Haha.

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I'd love to do that but, the closest dealer is 3 hour ride away.

Gecko said:

What do you mean with "ignition"? The piece/device where the key goes in (E-Lock unit)? So that would mean that DDS is able to read the new key's ID and set the E-Lock accordingly? That sounds very interessting to me. The guy who did the job never connected to the bike directly?

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Yes. He reprogrammed the new keys to the old ignition without connecting it to the bike. No more E-lock after that. And yes, he said he used DDS to do that. And I think he also said the old key code doesn't work anymore and I now have a new code.

Toys1 said:

Yes. He reprogrammed the new keys to the old ignition without connecting it to the bike. No more E-lock after that. And yes, he said he used DDS to do that. And I think he also said the old key code doesn't work anymore and I now have a new code.

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Very interesting! Did he require som data from your bike, e.g. VIN number or something similar?

If not, that would mean that the E-Lock unit would be interchangable between bikes and still work!

Thank Goodness I'm not the only one. Found this thread searching for the same. I lost one of the keys about 1.5 weeks after purchase. Just lost the other copy a few days ago. The dealer in Brea, Ca stated it would be a massive cost to correct (>$1000) without having at least one of the keys. The dealer I bought it from in Newport Beach, CA was wayyyy more helpful and quoted a much lower price (~$550). Still expensive but nowhere near as bad as what Brea quoted. Plus, they offered to make an additional key that they will lock away for emergencies, love that offer.

Now if I can just get my head screwed back on and find one of these original keys.....