i had the same issue - it is now fixed - unfortunately i cannot tell you exactly what they adjusted, but while i had it in for service the shop told me there is an adjustment/tightening up of a sensor on the shift linkage (somewhere, inside?) -he did it, and the shifter no longer skips neutral (mine would also find neutral and will display 1 or 2 on the screen)....it now does what it is supposed to do
-- on a different topic, they also reset the TPS, and a/f settings, which seemingly (i've only ridden it home from the shop) vastly improved/eliminated the surging from 3 to 5 rpm's - i was happily impressed
-- they installed a mwr filter as well...so far...i like it