I accessed VulturBike due to seeing the reviews on here and through other resources. Wow, was I surprised to experience what I did.
I purchased a carbon pass seat pad cowling for my V4S. Prior to the purchase, I asked about UV protectant and possible fitment issues. VulturBike stated there wouldn’t be any fitment issues and their clear coat would have UV protectant, so I purchased the part.
Upon receiving the part, it didn’t fit. There is a huge gap on the right side and it fits flush to the left side. I also tried it on other 2023 Panigale V4’s and the result was the same. I sent VulturBike pics and an email about the fitment issues I was experiencing, and their response was for me to stop complaining. After questioning them about their lacking customer service and advised them I was going to paste all of this on the forums they apologized and stated it was a communication issue with English. INTERESTING. They then stated, while the part doesn’t fit, it’s expensive to send things back through customs, so I would be responsible for all costs associated with shipping the item back; even though they shipped me an item that doesn’t fit correctly. They are also creating a huge headache with PayPal, stating there’s something wrong with my bike, and all the other bikes, and it is my responsibility.
Just wanted to share this, as I will not purchase anything from this org again, and I would have never done business this time if I would have known that they will ship out parts that don’t fit and try to stick you with the bill and additional costs.
I attached pics below. I can fit my finger in the gap due to the gap’s size.
I purchased a carbon pass seat pad cowling for my V4S. Prior to the purchase, I asked about UV protectant and possible fitment issues. VulturBike stated there wouldn’t be any fitment issues and their clear coat would have UV protectant, so I purchased the part.
Upon receiving the part, it didn’t fit. There is a huge gap on the right side and it fits flush to the left side. I also tried it on other 2023 Panigale V4’s and the result was the same. I sent VulturBike pics and an email about the fitment issues I was experiencing, and their response was for me to stop complaining. After questioning them about their lacking customer service and advised them I was going to paste all of this on the forums they apologized and stated it was a communication issue with English. INTERESTING. They then stated, while the part doesn’t fit, it’s expensive to send things back through customs, so I would be responsible for all costs associated with shipping the item back; even though they shipped me an item that doesn’t fit correctly. They are also creating a huge headache with PayPal, stating there’s something wrong with my bike, and all the other bikes, and it is my responsibility.
Just wanted to share this, as I will not purchase anything from this org again, and I would have never done business this time if I would have known that they will ship out parts that don’t fit and try to stick you with the bill and additional costs.
I attached pics below. I can fit my finger in the gap due to the gap’s size.
