Well now I want the granular details. I'm not sure if I'm reading too far between the lines here, but are you suggesting that someone was so upset they lost that they flagged your account after you attempted to post your other piece? If so, wtf...
Nope--not suggesting that. Here's what happened:
I went to add a new listing for the second piece, but eBay requested sending a verification number to my phone. There's no Email option (wtf?). Only problem is, I temp. suspended my CA number. I'm in Ireland now with an Irish SIM. So I went in to change my number to my new number, but eBay wouldn't accept a number outside the US. So I changed my number to a friends in the US who sent me the code, which I successfully entered. Sweet.
Until I went and tried to add the item. A legal disclaimer popped up, to which I hit "ACCEPT". It then took me to a "The page you are looking for doesn't exist...please check the URL." JFC. I couldn't get past the disclaimer (for using PayPal to pay eBay). So I then changed my payment type to a CC. Entered the CC in and it took me to a completely blank page.
.... it--maybe it worked. Went back to the posting, uploaded the photos again, etc., and then got an error that said to call an 866 number and provide them with some 8 digit code.
Did that, but the woman was suspicious when I told her I was in Ireland, etc. etc. We then went through 20 questions, one of which I failed (because I didn't know the original email that I used to set up my eBay account in 1999). Anyhow, we got it all straightened out and she said I'm good to go.
Until I tried to post the new listing. Said I can't post unless I'm registered. They sent me an email saying "Account Closed per User Request."
Called back (these calls aren't free!), got a new lady. Explained situation. Then she went through and asked the same sorts of questions....some I didn't have answers to. Then she verified my identity with public records questions. Nailed all of those, until she asked me, "____ Matson owns property in what city in FL." I say, well, he DID own property in XYZ, but he moved a few weeks ago. "She says, so does he or doesn't he." I'm like, "well he DID, but I don't know how current your records are....do you see the problem?" She says, "So is that a no?" I'm like, well, no, he doesn't anymore....but your records don't reflect that, so if I answer correctly, it'll be incorrect, etc. etc....
I answered incorrectly and got it right.
I get that they need to verify ........but in all of my 150 or so purchases they never asked me to verify my identity beyond my password. It was only when I wanted to SELL something. And the process of having me enter a PIN code sent to my phone is ridiculous when I (or a hacker they're trying to protect me from) can simply go and change my phone number to any other one (in the US). Even worse, they wanted to call me back on the phone number that I'd just entered in order to verify I was who I said I was. Hello? If you suspect I'm hacking into someone's account, how is calling a phone number the hacker just changed to his own any form of protection at all?