Most of us here have been dealing with different heat issues since the bike came out. Some does come from the engine itself.
What most of us feel is from the header itself as with good shields and coating/wrapping, the heat is manageable.
People who have tried no shield and wrapping/coating have complained of some serious heat issues.
I would go to another shop that knows what they are doing. because that shop botched the install.
Most people here do it their selves and do not have such a said issue. What you are reporting is abnormal, not normal.
There is no maybe about it.
Ducati did not put these on the R because they did not work. That is a fact.
No it is not.
That is like saying all Ducatis run like crap from the factory because they have a generic tune. Most run just fine, unless you want the bleeding edge for competition. Then you can polish the tune for personal preference.
It is not a fact.
It is unsubstantiated nonsense.
See my post above. Real World Results, would say otherwise
Hey my 1199 ran like .... from factory, pretty sure nearly every owner will tell you how crap the 1199 is down low and how it is missing alot of torque in the mid range.
When you are selling a production vehicle you need to meet certain regulations the major one is "Emission", The engine mapping is limited by that factor. It is the reason why 99% of production vehicle produces gains when having an custom tune done. I am almost 99% sure that the map-up was limited by such factors as it was a factor upgrade for the 1199 hence it needed to meet certain regulations