R Engine Failure - Warranty Denied

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EvoL

EvoL

Joined
Feb 25, 2013
Messages
1,043
Location
Tampa, FL
Just a heads up guys, check your "starter reduction shafts". A friend of mine has a '13 Panigale R and it vibrated loose (like everything else) inside the engine and caused the entire engine to seize up. The back tire locked up and he slid around the track for a bit. Also, it broke a hole in the block and caused clouds of white smoke.

Since he has been to about 3 race weekends Ducati voided the warranty claim. The repair bill came back at 29k to fix.

Best part, on the 2014 models the started reduction shaft is pressed on... I'm guessing it's a known issue.

It's a sad day when Ducati won't back up their top of the line model when a club racer has an issue.
 
Tell him to start an online petition! We are all going to sign it. Ducati better stop messing around with the customers , especially when they know it's their fault!
 
Cloner said:
Nobody, but nobody, warrants race bikes. Period. No issue on this one for me.
Click to expand...

Thinking the same thing. Totally sucks for the owner, but you put a wheel on the track and it's a risk you take.

But why the hell does it cost as much as a bike to replace the motor?
 
shakazulu12 said:
Thinking the same thing. Totally sucks for the owner, but you put a wheel on the track and it's a risk you take.

But why the hell does it cost as much as a bike to replace the motor?
Click to expand...

I assume that quote includes all the collateral damage too???
 
Race as in competition or race as in going around in circles as they advertise ?
 
We race CCS. It happened at a track day. Its not like a rod snapped from overuse, some random gear wiggled loose - which they changed the design of for later model years.

I am simply here to let you guys know that this may be an issue, and to look out for it. I don't expect Ducati to do anything for him, since they've already told him no. It's a 29k bill and realistically probably $1500 in costs for them, plus labor.
 
Can you post any pics that you may have of this?

I think that's ...... up if it is a known issue and Ducati doesn't at least warn owners.

A buddy of mine had his R seize on track and within a couple of e-mails they sent him a new engine with in a few weeks. I will check with him if this was actually the case or if he just got some pleasant e-mails from Ducati Bologna. I'll get back to you.

Cheers
 
I don't get the 29K repair bill.
My dealer had a 2013 R with 190 miles for sale at $22,999. :confused:
Did the bike have some very expensive aftermarket goodies that got destroyed in the process?
 
May be this is not the place, but how can Ducati stay in business with the amount of issues we read about?

I've been fortunate (knock on wood), but in the last 3 months I've had 6 buddies go over to BMW because of issues including Evol.:(
 
Unfortunately I'm not surprised by DNA's response given my interactions with them. Sad commentary when you have be paranoid about taking their track model to the track.
 
SOULRIDER said:
May be this is not the place, but how can Ducati stay in business with the amount of issues we read about?

I've been fortunate (knock on wood), but in the last 3 months I've had 6 buddies go over to BMW because of issues including Evol.:(
Click to expand...

Just curious,
how does BMW feel about taking their bike on a track?
 
If it was used as a race bike ( not a track day bike) i dont see the difference and actually a track bike will do lots more miles on track than a race bike will. But you race you have no warranty
 
This whole thing does throw into question Ducatis policy of launching SuperBikes at race circuits (Yas Marina & Cota as recent examples)... Given that the bikes are ..in many ways... promoted as race bikes after all....But they are obviously not....This paradoxical marketing that leads to confusion and customer dissatisfaction... This appears to be a case in point...
 
Many sports cars also have press "launches" at tracks, but owners will lose warranty if they race the car. It's just marketing to show what the vehicle is ultimately capable of. Many people buy what has the most performance potential even if they only plan on driving/riding to the local Starbucks to show it off. The serious racers know the need for a big budget because most vehicle warranty will not cover racing.
 
I actually I could easily live with all the issues if Ducati would provide/ publish a very detailed schedule of TBOs for parts and services if the bike is tracked/raced, as opposed to a street service time table which is completely unrealistic based on intended use of design.

Based on now the couple of seasons of racing in WSBK and the services records of NA owners this isn't difficult to produce.

if it can't be fixed there are some really good neighborhoods in NY where things go missing all the time in...lol, park it there and call State Farm.
 
What a pathetic bunch of bull from good ole Douchecati.
This story is as pathetic as when the dealership says they can't fix your high speed issues because they can't legally speed on the bike to observe the issue.
 
SOULRIDER said:
May be this is not the place, but how can Ducati stay in business with the amount of issues we read about?

I've been fortunate (knock on wood), but in the last 3 months I've had 6 buddies go over to BMW because of issues including Evol.:(
Click to expand...

BMW's have their issues as well;)
You get the wrong things happen under the wrong circumstances and they'll deny warranty as quick as looking at you.

Actually in my experience, the Germans are notorious for it.
I think that DUCATI are a bit more forgiving under the right circumstances.

Of course it may just depend upon the status of the warranty component of their budget and when you make a warranty claim, and how big the claim is V what it is:(
 

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