RAM X-grip question

For those that have one,
I'm trying to figure out if mine is normal or flawed...

The X-grip has a circular plastic 'base' with slots in the sides.
The 'X' arms pass through this base in a criss-cross fashion .

When nothing is attached, the spring tension allows the arms
to retract to their 'resting' position.
They lock into resting spot under load/tension.

To insert a device (phone or whatever), the arms are squeezed together,
the device is placed between them, then,, as the arms retract back to resting,
they are stopped by the device. Device is then held securely in place.

My issue is:
Once device is locked in, the entire X-arm swivels CW or CCW a bit
until the arms are stopped by the plastic of the base at the ends of the slots.
The actual distance or degrees that it swivels is dependent on the device's size
(or, how much the X-arms are spread apart away from 'resting' position).


Is this freeplay normal?

Hope this pic helps explain it better.
(Note: I can ride better than I can draw...)

Mine is the exact same way. And I'm lucky it is, because I have it mounted to my handle bar and I'd loose a couple degrees of turning my handle bars if it didn't have this free play. The device is in there tight and has never budged. No worries sir

So True

Ya know I thought I was the only one who saw this issue and thought I may have a blem product. That little amount of freeplay is just enough to rate the entire device to a position where it cant be viewed correctly and ruins the entire aspect of having this device.

I thought of inserting a little piece of metal in there to stop it from moving, but that would inhibit the ability to install and remove the phone, GPS, or whatever you place inside of it. I dont know why this needs that little amount of freeplay in it but perhaps I can write the company to inquire. Actually, I do have a great contact at GPS City who sells millions of these and where I purchased mine. I will pose this issue to him and see what he has to say.

If anyone finds out anything else in the meantime please note it for all, and what a possible fix for this could be? Thanks! .

have the same issue, i didnt like the freeplay, so i went for this instead. no freeplay

Put the phone in your pocket and RIDE!!!!!!!!!!!

Truth be told, I haven't ridden the bike yet.

I guess the real question (subsequent to my initial concern) is:

will normal riding and bumps in the road cause the device/assembly to
rotate CW & CCW in that freeplay range?


*I will also be using iPhone lap timer apps when doing trackdays...

yes it does swivels left or right. 2 options: 1 go with it, or as GEORGE VILLAR SAID"put in your pocket!!! MINE does same thing, no problem even when doing wheelies!!!

thanks Zaid, for the useful info on your experience as to
whether it swivels or not in the freeplay range during normal ridingwith the X-grip.
It's good to hear that it seems to stay in one position. I think.

Not the best advice for those who wish to see the device for GPS purposes, but thanks.

FWIW, here's a quick vid for better visualization...

http://www.youtube.com/watch?v=pcZisT8UrQU

FWIW, a representative from RAM called me back.
I explained my free play issue. He stated that this is normal.

However, he has heard from others that voiced similar concerns.
He immediately followed-up with a long email containing instructions
on how to wedge pieces of cardboard into the slots to limit the movement of the X arms.

(If anybody here wants these instructions, shoot me a PM
and I will forward the information to you.)

I concluded with him by stating that I hope the RAM engineers may one day
add some sort of quick release set-pin or lock,
A feature that I think this device should definitely have.

du11co said:

FWIW, a representative from RAM called me back.
I explained my free play issue. He stated that this is normal.

However, he has heard from others that voiced similar concerns.
He immediately followed-up with a long email containing instructions
on how to wedge pieces of cardboard into the slots to limit the movement of the X arms.

(If anybody here wants these instructions, shoot me a PM
and I will forward the information to you.)

I concluded with him by stating that I hope the RAM engineers may one day
add some sort of quick release set-pin or lock,
A feature that I think this device should definitely have.

Click to expand...

Funny, i was just complaining about this issue to myself the other day but i admit it really dont move too much when im driving.... post the email here

I'm not keen on copyright stuff... is that allowed?