Heads up on RaceSeat fitment on 22 pV4

Steven31371 · Jan 24, 2023

Taz said:
@Steven31371, would you mind sharing the dimensions of the grommets and screws that you are using? The seat seems to be designed with those in mind so I will try to get hold of those before drilling out the seat.

I’m out of town, but will be home in a couple days and will measure it up, if you go to Ducati Omaha’s website you can download a page by page parts schematic of the entire bike down to every nut bolt and screw and I think it shows what size screws they are.

In any case I’ll measure and send pics when I get home.

Steven31371 · Jan 24, 2023

Taz said:
Dude, the part number he listed is the correct one for the ‘22 model.View attachment 47859

This is the one I ordered, and specified the height I want above stock height, turned out perfect.

Edit: I bought the one right above the one I circled, not the 2022 version that I circled. The only difference should be accounting for the new tank shape

RickD996 · Jan 24, 2023

Hilarious customer service though. Um, yeah, it's not our fault, but we will rectify the situation...(although won't pay postage, as it's definitely not our fault, and paying postage is an admission of fault. Rebuilding the product, that's not an admission of fault)

SuperDomestique · Jan 24, 2023

RickD996 said:
Hilarious customer service though. Um, yeah, it's not our fault, but we will rectify the situation...(although won't pay postage, as it's definitely not our fault, and paying postage is an admission of fault. Rebuilding the product, that's not an admission of fault)

Yeah… not exactly great. My last email to them was a bit more blunt. Basically, you sent me a defective product and you’re asking me to pay extra to get the correct one. It sucks that it’s come to this…

I hope Raceseat finds their way. If not I’ll take it up w PayPal. They have good customer protection.

BP PanigaleV4S · Jan 24, 2023

andyb said:
No no … it’s fish….

No, its latte bollox.

spooky · Jan 24, 2023

@Steven31371 - do you have any pictures of yours fitted?

I’m interested in how this goes for you @SuperDomestique as I was just about to place an order. The material looks good. I was surprised that it sits so low on the tank in your picture though and it looks more canted forward than I expected. I think the DP race seat is flatter?

andyb · Jan 24, 2023

spooky said:
@Steven31371 - do you have any pictures of yours fitted?

I’m interested in how this goes for you @SuperDomestique as I was just about to place an order. The material looks good. I was surprised that it sits so low on the tank in your picture though and it looks more canted forward than I expected. I think the DP race seat is flatter?

DP seat get confusing as one is described as being 20mm taller........but its the same height as the previous sport seat.... then they do a race seat......work that out...

BP PanigaleV4S · Jan 24, 2023

spooky said:
I think the DP race seat is flatter?

The DP race definitely has more of a curve to it.

spooky · Jan 24, 2023

andyb said:
DP seat get confusing as one is described as being 20mm taller........but its the same height as the previous sport seat.... then they do a race seat......work that out...

Perhaps they are like wine and you have to know your years…

spooky · Jan 24, 2023

bp_SFV4 said:
The DP race definitely has more of a curve to it.

My poor choice of words. By ‘flatter’ I meant more horizontal rather than canted forward. Is that not the case? The one the OP shows looks like it’s sloped forward quite a bit due to where it meets the tank but I’ve seen another on this forum that looked like it met the tank in the usual place and the seat looked more horizontal than this one.

Maybe it’s just the pictures.

Steven31371 · Jan 24, 2023

spooky said:
@Steven31371 - do you have any pictures of yours fitted?

I’m interested in how this goes for you @SuperDomestique as I was just about to place an order. The material looks good. I was surprised that it sits so low on the tank in your picture though and it looks more canted forward than I expected. I think the DP race seat is flatter?

Steven31371 · Jan 24, 2023

spooky said:
My poor choice of words. By ‘flatter’ I meant more horizontal rather than canted forward. Is that not the case? The one the OP shows looks like it’s sloped forward quite a bit due to where it meets the tank but I’ve seen another on this forum that looked like it met the tank in the usual place and the seat looked more horizontal than this one.

Maybe it’s just the pictures.

It’s the rear subframe that causes the downward cant…no way to really fix that because of the tank design for me.

The V4 tank is not flat like the R1, so you need to get your butt up higher to be flatter and get into a tuck, hence the higher rear end. Also if you shape the seat so that it’s more horizontal to the ground the front edge of the seat will ride so high up the tank that you will struggle to have enough real estate to hold on with your outside leg at lean.

SuperDomestique · Jan 25, 2023

Here's their response...

Screenshot 2023-01-25 at 10.46.27 AM.png

Will be taking this up with PayPal and aim to get ALL my money back. I'm not spending 60 euro (amazing that it costs that much for shipping) for a seat that's incorrect and not to their specifications.

Would not recommend buying from them. Asking the customer to fix their mistakes and "ovalize" the hole is messed up. Sure, it's easily doable but garbage customer service/rationale. It seems that this "small craft company" doesn't value their small customers.

andyb · Jan 25, 2023

Great attitude….

you’ve got to enlarge the holes to take the stepped screws anyhow….

Alkhater · Jan 25, 2023

One thing I’ve learned lately is that customer satisfaction is the last thing a producer wants.

It was a thing in the past but seldomly any more.

craig bush · Jan 25, 2023

SuperDomestique said:
Here's their response...View attachment 47900

Will be taking this up with PayPal and aim to get ALL my money back. I'm not spending 60 euro (amazing that it costs that much for shipping) for a seat that's incorrect and not to their specifications.

Would not recommend buying from them. Asking the customer to fix their mistakes and "ovalize" the hole is messed up. Sure, it's easily doable but garbage customer service/rationale. It seems that this "small craft company" doesn't value their small customers.

How many satisfied customers do they have on this board alone?

Why not just enlarge the holes?

SuperDomestique · Jan 25, 2023

craig bush said:
How many satisfied customers do they have on this board alone?

Why not just enlarge the holes?

Why didn’t they enlarge the holes in the first place? Why didn’t they drill the holes in the right place? And why didn’t they make the seat to their specifications (ie stock seat height)?

Are customers really satisfied?

BP PanigaleV4S · Jan 25, 2023

Customer recovery will make it right.

RickD996 · Jan 25, 2023

I think you/me/anyone could accept, or deal with, the locating holes needing adjustment. It happens. But the seat thickness being wrong is quite painful.
Most people have a good experience with this company, I'd take it on the chin and accept their off of part refund, or ask them to send another, to the correct specification. Yes, you'll pay another €60, but also you'll have two seats to try out.

SuperDomestique · Jan 25, 2023

Ag

RickD996 said:
I think you/me/anyone could accept, or deal with, the locating holes needing adjustment. It happens. But the seat thickness being wrong is quite painful.
Most people have a good experience with this company, I'd take it on the chin and accept their off of part refund, or ask them to send another, to the correct specification. Yes, you'll pay another €60, but also you'll have two seats to try out.

Agreed. It might sound prickish but I refuse to pay for someone’s incompetence. Who’s to say they’ll get it right the next time?

I had such high hopes. And I thought this company was held in high regard. Buyer beware.

Heads up on RaceSeat fitment on 22 pV4

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